Team Leader - Victoria's Secret, Bristol

TN United Kingdom; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant team as a Team Leader at a renowned retail brand in Bristol. You will play a pivotal role in delivering outstanding customer experiences while leading a dynamic team. This position offers the chance to showcase your passion for retail, enhance customer service skills, and drive store performance. Collaborate with your team to maintain high standards and create a welcoming atmosphere that leaves a lasting impression on customers. If you thrive in a fast-paced environment and enjoy multitasking, this opportunity is perfect for you!

Qualifications

• Enthusiastic about retail and creating memorable customer experiences.
• Eager to develop customer service skills and product knowledge.

Responsibilities

• Deliver exceptional customer experience and assist with purchases.
• Maintain store standards and manage stock deliveries.

Skills

Customer Service

Retail Knowledge

Team Leadership

Visual Merchandising

Education

High School Diploma

Job description

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Team Leader - Victoria's Secret, Bristol, Bristol

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Client:

NEXT

Location:

Bristol, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

b3041f86aed9

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

About the role

As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.

Here’s what you can expect:

• Customer Experience: Deliver an exceptional customer experience by helping customers find products and complete purchases.
• Brand Bra Experience: Provide expert advice on bra fitting, sizes, and styles.
• Visual Merchandising: Own the presentation and merchandising of products, helping customers discover what they need.
• Lead by Example: Energize and support your team, maintain high brand standards, and ensure personalized customer service.
• Store Targets: Support the achievement of KPIs related to sales growth and profitability.
• Store Standards: Maintain store standards, manage deliveries, stock, and adhere to health & safety procedures.
• Store Operations: Conduct opening and closing activities, including key holder duties.
• Executing New Initiatives: Support product launches, floor moves, and audits, ensuring team readiness.

About you

• Passion for retail: Enthusiastic about all aspects of retail, creating memorable customer experiences.
• Love the customer: Eager to develop customer service skills and product knowledge through learning programs.
• Relationships that count: Build valued relationships with team and customers.
• Collaborate with purpose: Work with your team to share enthusiasm for the brand and customer experience.
• Team Player: Supportive, flexible, and positive in the workplace.
• Fast is fun: Thrive in a busy environment, enjoy multitasking, problem-solving, and collaboration.