Team Leader - UK

MARGIELA; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious fashion house is seeking a Team Leader for their store in London. The ideal candidate will excel in achieving commercial targets, providing tailored customer experiences, and demonstrating exceptional leadership skills. This fixed-term role offers the prospect of transitioning to a permanent position based on performance.

Qualifications

• Strong interpersonal skills and empathy.
• Proven retail experience, business and performance oriented.
• Meticulous and detail-oriented.

Responsibilities

• Achieving commercial targets through team organization.
• Ensuring personalized customer experience and coaching the team.
• Improving sales performance and contributing to visual merchandising.

Skills

Interpersonal Skills

Attention to Detail

Proactive Customer Service

Performance Orientation

Job description

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry, and fragrance.

In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

Within our Maison Margiela store in Bicester and under the direction of the Store Manager, we are looking for a Team Leader for a fixed-term contract (possibility of extension to permanent).

You will have the following missions:

• To be responsible for achieving commercial targets through effective and efficient team organization
• Ensure a tailored customer experience to meet individual and collective targets
• Coach the team alongside the Store Manager by providing feedback to ensure the highest quality experience possible
• Contribute to improving sales performance, including sales and stock analysis, product rotation, replenishment supervision, and visual merchandising
• Demonstrate leadership by providing excellent personalized customer service and developing customer relationships through CRM initiatives

Profile:

• You have strong interpersonal skills and are an empathetic person
• You are proactive in delivering personalized customer experiences
• You have proven retail experience and are business and performance oriented
• You are attentive to detail and meticulous

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