Team Leader/Trainee Manager

Venues - Stonegate Group; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant team as a Front of House Team Leader at Fever, where you will inspire your team to deliver exceptional guest experiences. This role requires leadership skills, a warm personality, and the ability to maintain operational excellence in a lively environment. Enjoy various employee benefits and be part of the UK's biggest operator of pubs and bars.

Benefits

25% off food and drink via MiXR App

Stonegate Xtra Rewards – discounts across retail

VIP entry to pubs and bars

Hotel discounts

Flexible working

Discounted dental insurance

Wagestream – early access to wages

Award-winning development programmes

Qualifications

• Experience in a leadership role within hospitality.
• Strong customer service skills.
• Ability to motivate and encourage team members.

Responsibilities

• Lead and motivate the Front of House team to provide a great guest experience.
• Maintain smooth operations and consistency.
• Create a welcoming atmosphere for guests.

Skills

Leadership

Teamwork

Customer Service

Job description

Location - Fever

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Fever.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Venues is the party animal of Stonegate Group. From iconic nightclubs such as Ark or Rosies to our fantastic LGBTQ+ bars across the UK or Latin London venues to retro-tastic clubs, there is quite literally something for everyone! Our Venues team lives and breathes the electric atmosphere with our famous tours, events and get-up-and-dance music policy. We’re looking for the people who’d be the first on the dancefloor, so if that sounds like you, we want to hear from you. Fever & Boutique Plymouth comes with two rooms and twice the fun! Open six nights per week until late with a great mix of students and partygoers. Fever really knows how to deliver a great night out with three rooms for our guests to choose from. Not forgetting the best VIP experience on the high street in our VIP booths delivered by or dedicated VIP Team. We deliver the best guest experience while having all the fun at the same time!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Fever you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Fever directly.

Job Reference: GF1335315PlyTLM