Team Leader - TradePoint

B&Q; Glasgow; On-site; GBP 26,000 - 28,000; Full time

Job summary

An established industry player is seeking a passionate Team Leader to enhance the customer experience at their Glasgow location. This role involves motivating a diverse team, ensuring safety and customer service excellence, and creatively improving operations. With a commitment to diversity and wellness, the company offers a supportive environment where your contributions are valued. Join a team that believes in empowering individuals to make their homes better, while enjoying a competitive salary and a comprehensive benefits package.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Proven retail experience with a strong focus on team development.
• Ability to solve problems quickly and effectively.

Responsibilities

• Motivate and support team members to deliver excellent customer service.
• Manage resources and ensure safety standards are met.

Skills

Retail Experience

Problem Solving

Team Development

Customer Service

Flexibility

Job description

About the role

Team Leader - Tradepoint

Full Time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7am - 10pm

£26,199.81- £27,766.83 per annum

B&Q Bishopbriggs

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Team Leader and you'll be a big part of this.

Key responsibilities

Great stores rely on great teams. You'll help us develop both. Motivating, developing and supporting every member of your team, you'll provide them with everything they need to give our customers the very best. You'll manage resources and lead by example when it comes to safety and customer service. You'll get creative too - finding and taking opportunities to do things differently and make things better.

Required skills & experience

With bags of retail experience and the ability to really get the best out of people, you'll feel right at home with us. You're a brilliant problem solver - comfortable making decisions quickly and putting them into action. Positive and curious, you're full of ideas about how to improve the customer and colleague experience. You'll be happy to expand your skills by using new technology and learning new ways of working. And you're flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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