Team Leader - Technology - 435132

www.findapprenticeship.service.gov.uk - Jobboard; Stirling; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A local ICT service provider in Stirling seeks a Technology Team Leader to manage and deliver robust ICT services. You will oversee Microsoft 365 and Azure, lead a skilled team, and drive effective service delivery. The ideal candidate possesses strong ICT leadership skills and knowledge in Microsoft environments. The role offers flexible working arrangements and generous benefits.

Benefits

30 days annual leave plus 7 public holidays

Flexible working hours

Membership of the Local Government Pension Scheme

Health & Wellbeing support

Ongoing Learning & Development opportunities

Qualifications

• Proven experience in ICT leadership and support.
• Strong knowledge of Microsoft 365 and Azure.
• Experience managing Service Desk teams.
• Familiarity with device provisioning and asset management.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and support the ICT team in delivering effective technical services.
• Oversee Microsoft 365 and Azure environments for optimal performance.
• Manage Service Desk operations and provide escalation support.
• Support users with tailored ICT solutions.
• Develop infrastructure strategies to meet business demands.

Skills

ICT leadership and support

Microsoft 365 knowledge

Azure knowledge

Service Desk management

Communication skills

Problem-solving skills

Education

Relevant certifications (e.g., Microsoft Certified: Azure Administrator, ITIL)

Tools

Intune

SCCM

Job description

Are you a dynamic and experienced ICT professional ready to lead a high-performing technology team? We’re looking for a Technology Team Leader to drive excellence across our ICT operations, supporting both corporate and educational environments.

About the Role

As Technology Team Leader, you will play a key role in managing and delivering robust ICT services, including Microsoft 365 and Azure administration, Service Desk operations, device provisioning, and asset management. You’ll lead a skilled team, ensuring infrastructure capacity, security, and availability meet evolving business needs.

You’ll also contribute to strategic planning, participate in national technical projects, and collaborate with the Technical Design Authority to assess emerging technologies.

Key Responsibilities

• Lead and support the ICT team in delivering responsive and effective technical services.
• Oversee Microsoft 365 and Azure environments, ensuring optimal performance and security.
• Manage Service Desk operations and provide escalation support.
• Support corporate and educational users with tailored ICT solutions.
• Oversee device provisioning and asset lifecycle management.
• Develop and review infrastructure strategies to meet business demands.
• Identify and manage resources for ICT service delivery and data storage.
• Evaluate new hardware and software in partnership with the Technical Design Authority.
• Participate in national technical projects and shared infrastructure initiatives.

What We’re Looking For

Essential:

• Proven experience in ICT leadership and support.
• Strong knowledge of Microsoft 365 and Azure.
• Experience managing Service Desk teams and technical operations.
• Familiarity with device provisioning and asset management.
• Excellent communication and problem-solving skills.

Desirable:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, ITIL).
• Experience in educational ICT environments.
• Knowledge of endpoint management tools (e.g., Intune, SCCM)

The successful candidate will be required to be complete a Level 1 Disclosure Scotland check. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

Job Description

Salary Additional Information

Stirling Information February

The Benefits

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
• Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
• Biennial incremental progression until top of your payscale is reached
• Membership of the Local Government Pension Scheme. For further details visithttps://www.scotlgpsmember.org/about-the-lgps/
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme