Team Leader - Technology

Stirling Council; Stirling; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A local government organization in Stirling is seeking a Technology Team Leader to manage ICT services across corporate and educational environments. The role involves leading a skilled team, overseeing Microsoft 365 and Azure operations, and supporting device management. Ideal candidates will have proven ICT leadership experience, strong knowledge of relevant technologies, and excellent communication skills. The organization offers flexible working, generous leave, and professional development opportunities.

Benefits

30 days annual leave plus 7 public holidays

Flexible working arrangements

Incremental progression until top of payscale

Sick pay benefits

Paid Paternity Leave

Health & Wellbeing support

Ongoing learning opportunities

Qualifications

• Proven experience in ICT leadership and support.
• Strong knowledge of Microsoft 365 and Azure.
• Experience managing Service Desk teams and technical operations.
• Familiarity with device provisioning and asset management.

Responsibilities

• Lead and support the ICT team in delivering ICT services.
• Oversee Microsoft 365 and Azure environments.
• Manage Service Desk operations and provide support.
• Oversee device provisioning and asset management.
• Evaluate new hardware and software with the Technical Design Authority.

Skills

ICT leadership experience

Microsoft 365 knowledge

Azure expertise

Service Desk management

Problem-solving skills

Communication skills

Education

Relevant certifications (e.g., Microsoft Certified: Azure Administrator, ITIL)

Tools

Intune

SCCM

Job description

Are you a dynamic and experienced ICT professional ready to lead a high-performing technology team? We’re looking for a Technology Team Leader to drive excellence across our ICT operations, supporting both corporate and educational environments.

About the Role

As Technology Team Leader, you will play a key role in managing and delivering robust ICT services, including Microsoft 365 and Azure administration, Service Desk operations, device provisioning, and asset management. You’ll lead a skilled team, ensuring infrastructure capacity, security, and availability meet evolving business needs.

You’ll also contribute to strategic planning, participate in national technical projects, and collaborate with the Technical Design Authority to assess emerging technologies.

Key Responsibilities

• Lead and support the ICT team in delivering responsive and effective technical services.
• Oversee Microsoft 365 and Azure environments, ensuring optimal performance and security.
• Manage Service Desk operations and provide escalation support.
• Support corporate and educational users with tailored ICT solutions.
• Oversee device provisioning and asset lifecycle management.
• Develop and review infrastructure strategies to meet business demands.
• Identify and manage resources for ICT service delivery and data storage.
• Evaluate new hardware and software in partnership with the Technical Design Authority.
• Participate in national technical projects and shared infrastructure initiatives.

What We’re Looking For

• Proven experience in ICT leadership and support.
• Strong knowledge of Microsoft 365 and Azure.
• Experience managing Service Desk teams and technical operations.
• Familiarity with device provisioning and asset management.
• Excellent communication and problem-solving skills.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, ITIL).
• Experience in educational ICT environments.
• Knowledge of endpoint management tools (e.g., Intune, SCCM)

The successful candidate will be required to be complete a Level 1 Disclosure Scotland check. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
• Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
• Biennial incremental progression until top of your payscale is reached
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development