Team Leader - Supported Living

St Anne's Community Services; Kingston upon Hull; On-site; GBP 24,000 - 30,000; Full time

Job summary

St. Anne's Community Services is seeking a Team Leader in Supported Living to lead and develop services for individuals with mental health concerns or learning disabilities. The role involves administration, team management, and ensuring high-quality care delivery. The ideal candidate will have experience in the care industry, strong teamwork skills, and an understanding of care plans. Employee benefits include rising annual leave, continuous training, and a supportive work environment.

Benefits

Rising annual leave

24 Hour Employee Assistance Programme

Continuous training and career development

Cycle To Work scheme

Refer A Friend recruitment initiative

Flexible working opportunities

Group Personal Pension Scheme

Discounted income protection scheme

Free car parking at most services

Free life assurance cover

Qualifications

• Minimum 2 years’ experience within the care industry.
• Experience in the creation and implementation of care plans.
• Competent with IT Packages.

Responsibilities

• Lead and develop services for clients with mental health concerns.
• Ensure Care Plans are accurate and risk assessed.
• Conduct supervisions and manage training needs of staff.

Skills

Time Management

Teamwork

Adaptability

Communication

Education

QCF Level 3 (minimum) qualification

Tools

IT Packages

Job description

Job Overview

Team Leader - Supported Living

40.25 hours per week

Redwood Glades, Hull

We support and enable people to live a life without limits. If you like doing something different each day and truly care about people – this role is for you!

In this role you will be leading and developing new services supporting people with mental health concerns, substance dependencies or learning disabilities to live a healthy and happy life.

We are looking for people from all walks of life who share our charity’s values and are organised, IT literate, compassionate and caring.

We support our clients to do what they love and we want our workforce to be their best selves; so we want someone to come to work every day enthusiastic to play a role in helping people to live their best life.

Main duties of the job

No two days in this role will be the same, the Team Leader role will involve:

• Effective Time Management: ability to manage diaries and day to day administration requirements.
• Teamwork and Adaptability: working closely with Deputy Managers and staff teams, delivering quality support and service. Flexibility to cover additional tasks in line with business need.
• Care Plan Management: ensuring Care Plans are accurate, reviewed and risk assessed as required with clear communication to care teams and input onto Care Management system.
• Supervisions: conduct supervisions with all team members and ensure they are documented accurately. Annual Appraisals will also be conducted.
• Spot Checks: you will be responsible to carry these visits out assessing both team members, clients and ensuring these visits are recorded accurately.
• Safeguarding: you are responsible for reporting and escalating any concerns, misconduct or complaints to local management and external agencies
• Continued learning on industry standards and guidance is maintained.
• Maintain and update Care Management System (Access)
• KPI’s measured against quality and delivery against industry standards.
  
  

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• Rising annual leave each year to a maximum of 33 days (including statutory holidays)
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover
  
  

Detailed Job Description And Main Responsibilities

• Supporting the manager in ensuring that all staff employed within your service are recruited, developed, supported, supervised, trained and managed in an appropriate and professional manner.
• Addressing the training and development needs of yourself and staff and ensuring that they are reviewed against St. Anne’s service objected.
• Maintaining the quality of the service provided within your defined service.
• Ensuring that you and staff within your section comply with St. Anne’s values and beliefs, policies and procedures. In addition that any legal or contractual obligations are fully met.
• Ensuring that your service(s) have access to, and use the best current thinking and practice in the delivery of those services.
• Contributing to the successful future development of St. Anne’s by highlighting opportunities within the broad corporate aims of the organisation. This will include contributions to policy and procedures and to service developments.
• Monitoring your service(s) in such a way that timely corrections are possible.
• Establishing and maintaining effective links within your teams, with other organisations, and agencies or workers whose role(s) may impact upon your service area.
  
  

Person specification

Experience

Essential criteria

• Minimum 2 years’ experience within the care industry
• Experience with the creation and implementation of care plans
  
  

Desirable criteria

• QCF level 3 (minimum) qualification would be expected or willing to work towards
• Social Care Supervisor or Team Leader: 1 year (preferred)
  
  

Knowledge

Essential criteria

• Competent with IT Packages
  
  

Desirable criteria

• Understanding how to apply industry standards and guidance.
  
  

St. Anne’s is working to actively promote equality, diversity and inclusion.

We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.

St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Team Leader JD (PDF, 408.6KB)
  
  

Apply online now

Further details / informal visits contact

Name Sharon Fargher Job title FLM Email address [e-mail]