Team Leader - Stoke on Trent

Angard Staffing Solutions Ltd; Stoke-on-Trent; On-site; GBP 28,000 - 41,000; Full time

Job summary

Angard Staffing Solutions Ltd is seeking a Parcel Hub Team Leader for a Christmas-period assignment in the United Kingdom. The role focuses on overseeing shift operations, ensuring safety, managing resources, and driving performance across key metrics to deliver high service levels and efficiency.

You will lead a team, maximise automation throughput, manage budgets, and support performance reviews while fostering an inclusive team culture.

Qualifications

• Strong planning and project management skills.
• Excellent data analysis and problem-solving abilities.
• Effective stakeholder management and communication skills.
• Resilience and enthusiasm in a high-pressure environment.
• Experience in managing large teams and operations, ideally with automation.
• Proficiency in IT systems and budget management.
• Experience with Continuous Improvement and change management.
• PIC training and ability to work with complex system data.

Responsibilities

• Oversee shift operations and ensure safety compliance.
• Manage resources and drive performance across key metrics.
• Plan and allocate resources in collaboration with other managers.
• Maximise automation throughput and manage maintenance escalations.
• Lead and support team performance reviews and development.
• Foster a collaborative and inclusive team culture.
• Manage stakeholder relationships and lead change initiatives.
• Act as the Dedicated Person In Control (PIC) when required.

Skills

Planning & project mgmt

Data analysis

Stakeholder mgmt

High-pressure resilience

Large team operations

Automation experience

IT systems proficiency

Budget management

Continuous improvement

PIC training

Job description

Are you detail-oriented and thrive in a fast-paced, high-energy environment?

Angard Staffing is seeking a dynamic and experienced individual to join our team as a Parcel Hub Team Leader. This is a fantastic opportunity to lead operations in a fast-paced, strategically important environment.

What You'll Be Doing

As a Parcel Hub Team Leader, you will be responsible for overseeing shift operations, ensuring safety compliance, managing resources, and driving performance across key metrics. You will lead a team to deliver exceptional service and operational efficiency.

Key Responsibilities

• Ensure risk assessments and safe systems of work are in place and followed.
• Manage shift budgets and drive achievement of performance metrics.
• Plan and allocate resources effectively in collaboration with other managers.
• Maximise automation throughput and manage maintenance escalations.
• Lead and support team performance reviews and development.
• Foster a collaborative and inclusive team culture.
• Manage stakeholder relationships and lead change initiatives.
• Act as the Dedicated Person In Control (PIC) when required.

What We're Looking For

Our ideal candidate:

• Strong planning and project management skills.
• Excellent data analysis and problem-solving abilities.
• Effective stakeholder management and communication skills.
• Resilience and enthusiasm in a high-pressure environment.
• Experience in managing large teams and operations, ideally with automation.
• Proficiency in IT systems and budget management.
• Experience with Continuous Improvement and change management.
• PIC training and ability to work with complex system data.

Pay & Shifts

The table below outlines the pay rates applicable for Team Manager roles within our Mail Centres and Parcel Hubs. The rates displayed are payable for the entirety of your shift where the shift description criteria is met. Rates may be subject to change during busy periods. Angard Staffing will communicate any change to your pay rates in advance. Typical shift patterns and pay:

• Morning Shift: 06:00-14:00 - £20.00
• Afternoon Shift: 14:00-22:00 - £20.00
• Night Shift: 22:00-06:00 - £22.00
• Bank Holidays: All Day - £30.00

Important Information

This role is for the Christmas period. Assignments are temporary and will automatically end when the site closes for the Christmas season. The anticipated closing date is 18th December 2026, although this may be subject to change.

Interested? Let Us Know!

If you're ready to be part of a vital service and enjoy hands-on, active work, we'd love to hear from you.