Team Leader - Social Pub & Kitchen

Stonegate Company Ltd.; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Reward Card via the MiXR App

VIP entry to our Pubs and Bars

Flexible working

Stonegate Xtra Rewards

Discounted Dental Insurance

Job summary

Stonegate Group is seeking a Team Leader for Beech Inn in Manchester. You’ll lead and motivate the front-of-house team, coach colleagues, and work with the management team to deliver our vision while ensuring guest satisfaction and service standards.

At Beech Inn, you’ll create a welcoming atmosphere, manage standards and compliance, and help guests enjoy venues ranging from casual pizza nights to live sport events.

Qualifications

• Lead and motivate the front-of-house team to deliver exceptional guest experiences.
• Coach and mentor team members to uphold brand standards and service quality.
• Maintain standards and compliance to ensure a safe, welcoming venue.

Responsibilities

• Support, coach and mentor your team to deliver great guest experiences.
• Support the management team and work with them to deliver the venue vision.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Skills

Team leadership

Coaching

Customer service

Standards & compliance

Job description

Location - Beech Inn

Team Leader

About Us

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms- including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Beech Inn. You'll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you...

• Support, coachand mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us...

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it's on, and we are the place to watch it. The Beech Inn is a relaxed venue for the local community. We have a large garden, suitable for an array of summer gatherings and social events, and with a local tram link directly to Manchester, there is easy access. This pet-friendly establishment is the perfect drop-in place for a pizza and a pint or two. On top of all this, the venue offers a great deal of live sporting fixtures throughout the year, and many locals attend to view these to compliment the strong community spirit in the surrounding area.

What's in it for you?

• Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream - Early access to your earned wages
• Award winning development programmes

To be considered for the Team Leader position at Beech Inn you must be at least 18 years old as it involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Beech Inn directly.