Team Leader Social Care

Outreach Sefton; Sefton; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

Outreach Sefton is seeking a dedicated Team Leader to support the Care Manager in delivering high-quality home care across the Southport area.

You will supervise care staff, monitor performance, provide guidance, and work as part of a team to ensure consistent, person-centred support for clients. A full enhanced DBS check is provided by the company and sponsorship is not offered.

Qualifications

• Full driving licence and own car required.
• 1 year minimum experience in social care environment.
• Willing to undergo NVQ Level 3 in Health & Social Care.
• No sponsorship available.

Responsibilities

• Comply with Company Handbook and Procedure Manual.
• Represent the Company professionally and support staff to meet performance standards.
• Review care plans and risk assessments as directed by the Care Manager.
• Visit clients quarterly for Quality Assurance questionnaires.
• Ensure relevant Medication Administration Records are up to date in clients' homes.
• Submit monthly reports, timesheets, and carer documentation to the Care Manager.

Skills

Communication Skills

Problem-Solving

Teamwork

Organisational Skills

Practical Care Skills

Education

NVQ Level 3 in Health & Social Care

Job description

Outreach is social care provider with over 28 years experience in caring for people in their own homes.

We are looking for honest and caring people to join our existing team. This role requires you to have a full enhanced police check this is paid for by the company.

The role is a mixture of office and community based covering the Southport area.

The team leader role requires you to work with the care manager to ensure high standards of care are delivered to our clients at all times. You will monitor the performance of care staff, and offer help and support to them when needed, to ensure high standards are maintained. You will work alongside staff delivering care to clients when needed as part of the team leader role.

Main Duties:

1. Comply fully with all guidelines and requirements detailed in the Company Handbook and Procedure Manual.
2. Always represent the Company professionally, support staff in meeting performance standards, and ensure that everyone contributes to the Organisation’s efficiency and reputation.
3. Assist with reviewing care plans and risk assessments as directed by the Care Manager.
4. Visit clients quarterley to conduct Quality Assurance questionnaires.
5. For clients needing medication assistance, make sure Medication Administration Records are present andup to date in their homes.
6. Submit monthly reports, timesheets, and carer documentation to the Care Manager at weekly meetings.
7. Address staff and client concerns, seek advice when needed, record all details and outcomes on digital system, and notify the Care Manager.
8. Train new members of the care team.
9. Carry out bi-annual observation of care staff practices.
10. Travel within your area to perform Team Leader responsibilities for clients.
11. Cover the manager on-call phone on a rota basis.
12. keep all digital records updated.

Pay:

Base - £14 per hour

Weekends / Evenings - £15 per hour

Travel time and Mileage at 45p

On call duties

paid at £37.50 per evening monday - thursday

Weekend - 5pm Friday to 9am Monday paid at £187.50

Requirements:

• Valid driving licence and own car
• Female and male applicants are welcome
• Minimum 1 year experience in a social care environment
• Willing to undergo an NVQ level 3 in Health & Social Care
• Please be aware we do not offer sponsorship

Key Skills

• Communication Skills: Clear and effective verbal and written communication, including active listening.
• Problem-Solving: The ability to assess situations and find practical solutions to challenges.
• Teamwork: Working collaboratively with colleagues, families, and other professionals.
• Organisational Skills: Managing time effectively, keeping records, and prioritising tasks.
• Practical Care Skills: Knowledge of personal care, medication administration, mobility assistance, and safeguarding practices.

Values and Attitude

• Commitment to Person-Centred Care: Focusing on the unique needs, preferences, and goals of each individual.
• Cultural Sensitivity: Awareness and respect for diverse backgrounds and beliefs.
• Proactive Approach: Taking initiative to improve the quality of care and support provided.