Team Leader Retreat East

Dorset HealthCare University NHS Foundation Trust; Bournemouth; On-site; GBP 30,000 - 45,000; Part time

Job summary

Dorset HealthCare is looking for a Retreat East Team Leader to manage and develop mental health crisis services. This role requires a compassionate leader with experience, focusing on collaboration and service quality to ensure exceptional care. Candidates will work part-time, fostering an inclusive environment and engaging with various stakeholders for impactful community support.

Qualifications

• Registered as an experienced mental health professional.
• Pivotal role in management and development of services.
• Passionate about high-quality care delivery.

Responsibilities

• Provide visible leadership to the Retreat team, promoting a culture of compassion.
• Ensure delivery of high-quality, person-centred services.
• Build and maintain effective relationships with stakeholders.

Skills

Leadership

Compassion

Collaboration

Education

Registered Mental Health Professional

Job description

Retreat East Team Leader

We are seeking a compassionate and motivated leader, registered as an experienced mental health professional, with a passion for ensuring the delivery of high-quality care to those in mental health crisis.

The Retreats are a key part of our Access Mental Health Services, providing open access mental health crisis support in a safe and welcoming environment between 16:00 and midnight, 7 days a week.

Access Mental Health Dorset (dorsethealthcare.nhs.uk)

The Retreats operate with a co-production and partnership approach, ensuring that the needs and views of people with lived experience are represented and valued in every part of development and delivery. The service is staffed by both mental health professionals and peer specialists.

As a team leader, you will play a pivotal role in the day-to-day management, delivery, and ongoing development of the service. You will inspire and demonstrate leadership qualities through clear visible management, collaboration, and personal qualities aligned with professional and Trust values.

This is a part-time post of 30 hours (considering 22.5 hours), involving work across core and out-of-hours (during service opening). All reasonable flexible working requests will be considered in line with the needs of the service.

Informal conversations are welcomed; please contact [e-mail].

Key Responsibilities:

• Leadership & Management: Provide visible, supportive, and consistent leadership to the Retreat team, including mental health practitioners, support workers, and peer specialists. Lead with enthusiasm, promote a culture of compassion, inclusion, and professional development. Ensure effective management, staffing, supervision, performance management, and staff development.
• Service Quality & Development: Champion recovery-focused, evidence-based practice. Ensure delivery of high-quality, person-centred services aligned with the values of integrated care. Monitor, evaluate, and improve service user experience.
• Partnership & Collaboration: Build and maintain effective relationships with stakeholders including local authorities, primary care, VCSE providers, and community services. Collaborate to ensure seamless support across the care pathway.
• Strategic Input & Co-production: Contribute to the co-design, co-production, and planning of services aligned with Trust, Forum, and national objectives. Ensure service developments reflect the needs and voices of the community and people with lived experience.

At Dorset HealthCare, we're committed to empowering people through outstanding healthcare services. We operate 12 community hospitals, specialist inpatient facilities, and a broad range of integrated community and mental health services for nearly 800,000 residents.

We do things differently — rated 'outstanding' by CQC in 2019, with 95% of patients rating their experience as good or very good, and 89% of staff feeling they can make a difference. Whether in bustling towns, vibrant urban areas, seaside spots, or rural Dorset, you can make a meaningful impact in our communities.

Our 7,000-strong workforce is central to our success. We promote equal opportunities, celebrate diversity, and foster an inclusive environment where everyone can be authentic and thrive.

Join us to challenge yourself, build a career, and help us improve every day through excellence, compassion, and expertise.

For further details or informal visits, contact:

• Name: Alan Young
• Job Title: Home Treatment Team and Patient Flow Manager
• Email: [e-mail]
• Telephone: [phone]