Team Leader - Residential Children's Home

SeeMeHired; Prenton; On-site; GBP 32,000 - 36,000; Full time

Job summary

Crystal Care Solutions is recruiting a Team Leader to guide a residential children’s home. You will supervise staff, oversee care plan development, and ensure trauma-informed approaches across shifts.

The role supports the Registered Manager, maintains home standards, and promotes safeguarding while building partnerships with families and external agencies. Suitable for leaders with experience in residential childcare.

Qualifications

• Candidates must have experience supervising residential care staff and developing care plans.
• Strong knowledge of safeguarding procedures and regulatory frameworks.
• Leadership experience in a children’s home setting is essential.

Responsibilities

• Lead shifts and supervise residential care staff to deliver high-quality care.
• Oversee development and review of care plans to ensure trauma-informed care.
• Support the Registered Manager with daily operations and home standards.
• Promote safeguarding and address safeguarding concerns.
• Build relationships with families, professionals, and external agencies.

Skills

Leadership & supervision

Team management

Trauma-informed practice

Communication skills

Planning & organisation

Safeguarding

Professional boundaries

Adaptability

Education

Level 5 Leadership & Management

Level 3 Diploma in Residential Childcare

Level 3 in Children & Young People Residential Care or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Lead shifts and support the team to deliver high-quality care in line with individual care plans

• Provide supervision, guidance, and support to residential care staff
• Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care
• Support the Registered Manager and Deputy Manager with daily operations and home standards
• Promote safeguarding and ensure all procedures are followed and concerns addressed
• Build strong relationships with professionals, families, and external agencies
• Support the training, mentoring, and development of new and existing staff
• Contribute to home maintenance, records, budgets, and reporting systems
• To provide vision and leadership to staff, ensuring that effective systems are in place for workload allocation and management, and the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare
• Level 5 in Leadership and Management - undertaken the in industry of Residential Children's Home
• Support the Deputy Care Manager and the Registered Manager in ensuring that staffing levels, skills and competence meet the needs of the home and the young persons in placement
• Ensure that the plan for each child and young person reflects his/her care, education, social, emotional, cultural, therapeutic and health needs, and is consistently followed by the staffing team
• At least 1 year of experience in residential childcare
• Strong understanding of child development and trauma-informed practice
• Level 3 Diploma in Residential Childcare (or working towards completion)
• Excellent planning, organisation, and prioritisation skills
• Strong written and verbal communication
• Understanding of safeguarding procedures and relevant legal frameworks
• Ability to lead by example, act as a role model and maintain professional boundaries
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Resilient, motivated, adaptable, and calm under pressure
• Flexibility to work shifts, including weekends and sleep-ins
• Full UK driving licence
• Desirable: Level 5 Leadership & Management qualification
• Previous experience in a supervisory or management role
• Knowledge of residential childcare regulations and quality standards
• Strong team management and leadership capabilities
• Establish and monitor high quality standards of care in line with the Quality Standards for Children's Homes 2015 Regulation and Inspection of Social Care (Wales) Act 2016 and the home's Statement of Purpose.
• Level 3 in Children and Young People Residential Care or Ofsted recognised equivalent qualification
• Ability to maintain and develop positive relationships with children, professionals and colleagues
• Remain inclusive to all children and young people and be committed to upholding and protecting the rights of individuals
• Flexibility around work location and start/finish times to ensure the contingencies of the service are covered.
• Ability to act as a positive role model demonstrating honesty and integrity, Ability to support clients with learning disabilities and/or complex needs
• Experience working with vulnerable people

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day. At Crystal Care Solutions, we believe that every child deserves a safe, stable, and supportive environment to grow and thrive. We are now recruiting a committed and experienced Team Leader to join our dedicated team in one of our residential children's homes. This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.