Team Leader Residential

Action for Children; Glasgow; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

29 days annual leave + bank holidays

Training and development opportunities

Pension with 7% employer contribution

Staff discount portal & Blue LightCard

Job summary

Action for Children in Glasgow is seeking a Team Leader to manage a new residential service from Stoneside, providing high-quality support for a young person with complex needs. You will lead the team, ensure safe, person-centred care and build strong relationships with the young person and their family.

You will coach staff, manage shifts, and contribute to developing the service from the ground up, focusing on safety, development and positive outcomes.

Qualifications

• Demonstrated experience in a care setting and building trust with service users and families.
• Experience coordinating and communicating with service users and families.
• Ability to respond with resilience to challenging circumstances in a residential setting.
• Commitment to safeguarding and person-centred care.

Responsibilities

• Oversee day-to-day management of the residential service in line with national standards.
• Lead a team of residential professionals and staff on a 24-hour rota.
• Supervise, support and develop team members.
• Deliver outcome-focused care to young people and support independent living skills.

Skills

Team leadership

Emotional resilience

Communication

Problem solving

Education

Level 3 Diploma in Residential Childcare

Job description

Salary and location

Salary:£30,000 per annum

Location:Glasgow

Contract/Hours:Permanent, Full Time 37 hours per week

Benefits

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

We have an exciting opportunity for a Team Leader to join our new residential service at Stoneside (G43 1JF), providing high-quality residential care and support for a young person with learning disabilities and complex needs.

As a Team Leader, you will play a key role in leading and managing a dedicated team within the residential service, ensuring the delivery of safe, effective, and person-centred support. You will provide guidance, supervision, and leadership to staff, fostering a positive and nurturing environment where the young person can thrive and achieve their full potential.

We support a young person who may, at times, present behaviours that can be physically and emotionally challenging, alongside a range of complex needs. This means we are looking for someone who is emotionally resilient, able to remain calm under pressure, and committed to providing compassionate and consistent support when it is needed most.

If you are looking for a role where you can lead a team, shape a new service, and make a genuine difference to a young person's life, this could be the perfect opportunity.

This is a unique opportunity to be part of a new service from the beginning, helping to shape and develop a high-quality home while making a lasting difference in a young person's life. Alongside supporting and developing your team, you will help ensure the young person receives support with daily activities, developing life skills, medication, personal care, and opportunities to build independence, confidence, and achieve positive outcomes.

How you'll help to create brighter futures

• Having responsibility for the day-to-day management of the service in accordance with national standards.
• Managing and leading a team of residential professionals and other staff as directed in the delivery of a 24 hour rota (including management of shifts) of care.
• Being responsible for the supervision, learning and development of the team.
• Focusing on the outcome-lead care of the children and young people staying at the service.
• Delivering services and leading by example to ensure that staff are supporting children and young people to achieve their full potential.
• Building and maintaining positive, professional working relationships by providing emotional and social support to children and young people who can display challenging emotional and social difficulties.
• Working with other agencies and within the community to assist the child / young person and their family.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have:

• Demonstrable experience of working in a care setting and developing positive relationships through trust
• Application of a range of techniques to co-ordinate and communicate with service users and their families
• Demonstrate a solution focused approach to address problems, individually and in a team setting
• Demonstrate emotional resilience to respond to the challenging nature of the role
• Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent)

Please note we are unable to offer visa sponsorship for thisrole.

Weactivelyencourageapplications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

[For Children Service roles only: Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.]

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Job Description

Action for Children Employee Benefits

AfC Commitment Statement