Team Leader required for 35 hours per week in Accrington - Driver Essential

www.findapprenticeship.service.gov.uk - Jobboard; Accrington; On-site; GBP 28,000 - 36,000; Full time

Job summary

A local care service provider in Accrington is seeking a Team Leader to inspire and manage a team in delivering person centred services. The ideal candidate will possess excellent communication skills and experience in care management. Responsibilities include staff development, quality assurance, and maintaining positive service user relationships. Flexibility in working hours is required, including weekends and evenings.

Qualifications

• Ability to inspire and drive person centred principles and practices.
• Ability to assess, plan and monitor care to achieve individual outcomes.
• Ability to develop positive and trusting relationships with service users.

Responsibilities

• Lead and manage staff to achieve high performance.
• Develop staff skills and support their training needs.
• Ensure compliance with company policies and quality standards.

Skills

Inspiring and driving person centred principles

Assessing and planning care

Engaging with service users

Excellent communication skills

Leading and managing a team

Using person centred tools

Applying policy and procedure

Demonstrating initiative

Effective resource management

Using ICT for reporting

Knowledge of equality practices

Excellent time management

Education

NVQ 3 qualification in management or care

Job description

About The Role
As a Team Leader you will lead and direct a team in developing person centred services to successfully deliver service user and contract outcomes. You will also develop staff skills and knowledge in delivering high quality services that are designed and delivered to meet the needs of individuals.

The principle accountabilities of the job are:

To follow the principles of person centred approaches in all areas of operation.
To be responsible for assessment, planning, monitoring and reviewing of individual support.
To ensure appropriate information is captured, reported and analysed.
To lead and manage staff to ensure that the highest levels of performance and standards are achieved and maintained at all times, to promote and nurture good practice.
To ensure that staff skills, gifts, qualities and strengths are put to best use.
To manage the recruitment of staff, and to co-ordinate and deploy staff resources efficiently and effectively.
To develop and maintain a customer focused ethos at all times and to ensure excellent working relationships with other professionals.
To ensure all staff receive appropriate levels of support through on the job coaching, regular supervisions and appraisals, and ensure their training and development needs are identified and met.
To organise and facilitate positive and productive team meetings.
To ensure practice in line with company policy, procedure and legislation.
To ensure the service delivery meets the required quality standards, and to evidence quality service delivery.
To promote community connections.
Embed a quality assurance framework at a service level.
To ensure that all internal and external reportable events are appropriately managed and resolved.
To assist the Area Manager in effective resource management.

The required Skills and Experience you will need are:

Ability to inspire and drive person centred principles and practices
Ability to assess, plan and monitor care and support to achieve individual outcomes
Ability to engage with service users and their families and carers, to develop positive and trusting relationships
Excellent communications skills, both written and verbal
Ability to demonstrate a significant knowledge and understanding of the needs of people with mental health or learning disabilities and be familiar with the current views and best practice.
The ability to lead and manage a team.
The ability to use person centred tools to develop individuals and teams
Ability to apply policy and procedure in a way that results in quality outcomes for people
Ability to demonstrate initiative, self-motivation and resourcefulness
Effective resource management
Ability to use ICT for information, performance reporting and communication
Knowledge of equality and anti-discriminatory practices
Excellent time manager who has the ability to plan and prioritise a complex workload.
We need you to have a willingness to work flexible hours (including on call) over 7 days per week, including unsocial hours and weekends, according to the needs of the business.

You will also need an NVQ 3 qualification in management or care (or equivalent) or a willingness and ability to complete such a qualification within a set time period; in addition to training in Person centred practices (planning, review, team development)