Team Leader (Ref: 0035ZD)

TN United Kingdom; Ayr; On-site; GBP 32,000; Full time

Job summary

An established charity is seeking a compassionate Team Leader to join their dedicated team in South Ayrshire. This full-time role involves leading a dynamic team to provide high-quality recovery care for individuals facing drug, alcohol, and mental health challenges. You will play a crucial role in supporting clients and their families, ensuring effective communication and collaboration with partner organizations. If you're passionate about making a difference and have strong leadership skills, this is a fantastic opportunity to contribute to meaningful change in the community.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Enhanced maternity, paternity, and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into pension scheme

Access to Blue Light Card for savings

Flexible working opportunities

Wellbeing resources

Refer a Friend scheme with £500 bonus

Qualifications

• Experience in leading teams in a social care setting.
• Ability to manage multiple priorities effectively.

Responsibilities

• Lead a team to deliver high performance and meet service targets.
• Ensure compliance with all necessary requirements in social care.

Skills

Leadership

Team Management

Communication

Organizational Skills

Data Analysis

Education

Relevant Social Care Qualification

Job description

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Join our team as a Team Leader in South Ayrshire

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in South Ayrshire is looking for a Team Leader to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative, and passionate about helping others, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

The closing date for applications is xx May 2025. Please note that this role may close early should sufficient applications be received, so early application is advised. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role.

The Team Leader will be based in our ROADS (Recovery Out of Alcohol and Drug Support) service in South Ayrshire, which provides emotional and practical support to clients before they go into a residential rehabilitation service, during their stay, and after they've completed their placement.

All of our staff have lived or working experience of residential rehabilitation. They are closely linked to the local areas and have extensive knowledge of recovery communities, support groups, and wider services. The ROADS team can also offer support to families, carers, and children of individuals who are going to long-term residential rehabilitation. The service is delivered in partnership with WithYou, Recovery Ayr, and Barnardos.

As Team Leader, you will directly report to the Service Manager and collaborate with other Team Leaders, Operations Managers, and our partner organizations to ensure effective communication and meet the service's delivery needs, supporting our clients to achieve positive outcomes.

You will be responsible for collaboratively leading a WithYou team to deliver high performance by meeting targets and KPIs to ensure we provide the best service and improve treatment outcomes, while creating a supportive and inclusive environment for staff.

This role requires excellent leadership skills to work innovatively and confidently. You will support staff in high-performing recovery work, oversee quality assurance and safeguarding, and work within competing demands and tight deadlines.

The position is full-time and permanent, with a salary of £32,000 per annum.

Managing and developing your team to reach its full potential will be key to your success. You will motivate your team to deliver exceptional services and connect quickly with staff and service users, treating them with respect and dignity. As this is a busy team with multiple priorities, being highly organized and able to manage your time effectively is essential.

You and your team will be responsible for delivering against targets, ensuring compliance with all necessary requirements in a social care setting. There will be data analysis and administrative tasks involved, all part of this busy and varied role.

It is essential you have a full driving licence and preferably access to a car, as you will be responsible for transporting clients to and from rehab.

Above all, we seek someone passionate about our mission, with an inspiring and engaging approach.

A full job description and person specification are available upon request from [emailprotected].

About Company

WithYou provides free and confidential support, without judgement, to over 100,000 people annually across England and Scotland, experiencing challenges with drugs, alcohol, and mental health.

Our name reflects who we are – a positive place where people can progress, connect with others, and receive friendly, expert help in a way that’s right for them.

Our staff change lives. If you’re passionate about helping people access the support they need, we’d love to hear from you.

DE&I

We are committed to building an inclusive culture that encourages, supports, and celebrates diverse voices and experiences among our staff. We recognize that representing the communities we serve is key to meeting our goals of radically improving lives. We welcome applications from underrepresented communities and backgrounds, including those with lived experience, disabilities, racialized communities, LGBTQ+ individuals, people of all ages, and armed forces veterans.

As part of our commitment to the Armed Forces Covenant, we offer a guaranteed interview scheme for veterans who meet all essential criteria. We are also a Disability Confident Employer, providing a similar scheme for candidates with disabilities.

If you have a disability, learning difficulty such as dyslexia, or a medical condition that may affect your performance during the selection process, we will make reasonable adjustments to support you.

• 28 days annual leave plus bank holidays
• An extra day off for your birthday or a special occasion
• Enhanced maternity, paternity, and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into our pension scheme
• Access to a Blue Light Card for savings
• Flexible working opportunities and wellbeing resources
• Refer a Friend scheme offering a £500 bonus for successful referrals after 6 months of employment