Team Leader - Property Management

TN United Kingdom; West Midlands; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader for Property Management in Worcester. This role involves overseeing a dedicated team, ensuring smooth operations, and enhancing service levels for clients. The ideal candidate will have a strong background in property management, leadership experience, and excellent organizational skills. Join a supportive and collaborative environment that values career growth and professional development. With a competitive salary and a range of benefits, this is a fantastic opportunity to make a significant impact in the property industry.

Benefits

Market-leading training

Career growth opportunities

Supportive team environment

Competitive base salary

Quarterly and yearly awards

Salary sacrifice pension scheme

Generous holiday allowance

Excellent parental leave

Fertility policy

Qualifications

• Experience in property management and leading a team is essential.
• Strong organizational and communication skills are required.

Responsibilities

• Oversee a team of Property Managers and ensure smooth branch operations.
• Conduct morning meetings and provide support with new legislation.
• Investigate customer complaints and implement solutions.

Skills

Professional telephone manner

Organizational skills

Time management

Attention to detail

Experience leading a small team

Proven history in the Property Industry

Education

Full UK Driving License

Job description

Team Leader - Property Management, Worcestershire

Client:

LRG

Location:

Worcestershire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

cf8df9d0e9e5

Job Views:

8

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Job Title: Team Leader – Property Management

Location: Worcester

Hours: Monday-Friday 8.45am-5.30pm

About Leaders:

Leaders, as part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.

Job Summary and Key Responsibilities:

Reporting to the Head of Centre, Leaders are seeking a Team Leader of Property Management to join our dedicated and dynamic team based in Worcester. To be successful in this position, you will be a current Senior Property Manager looking to step up, or a current Team Leader with experience in leading a team in customer service. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.

Key Responsibilities:

• Conducting Morning Meetings
• Providing support and guidance with the implementation of new legislation
• Investigating customer complaints and proposing/undertaking appropriate responses
• Coordinating and providing training where possible
• Supporting the Property Management department through guidance and mentoring to achieve strategic objectives
• Supporting audits of property management departments in conjunction with branch audits
• Ensuring that property management best practices are shared
• Checking Gas Daily to ensure process adherence and having relevant conversations
• Monitoring teams' overdue workflows and having relevant conversations
• Monitoring the churn report and having relevant conversations
• Identifying opportunities to enhance service levels provided to both internal and external customers
• Working on group projects or initiatives along with the RPM to ensure successful implementation
• Enforcing strategic objectives
• Conducting Interviews
• Ensuring adequate cover in the department during holidays and days off
• Monitoring the workload of Property Managers and being aware of any issues that may affect staff morale

What Are We Looking For:

• Professional telephone manner
• Organizational skills, time management, and attention to detail
• Experience leading a small team
• Proven history working within the Property Industry
• Full UK Driving License Required

What We Can Offer You:

• Proven track record for career growth and advancement within the company
• Market-leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment
• Competitive base salary and additional incentives
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing by 1 day per year based on service
• Excellent parental leave and newly introduced fertility policy

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.

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Created on 02/04/2025 by TN United Kingdom