Team Leader - Planned Care

Sunderland Care and Support Ltd; Sunderland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community support organization in Sunderland seeks a Team Leader for its Community Planned Care Services. The role involves leading and motivating support workers, ensuring high-quality, person-centered care to customers in their homes. Candidates must possess NVQ/QCF Level 3 in adult social care and have relevant supervisory experience. The position offers a starting salary of £31,022 and additional benefits including excellent training opportunities and a pension scheme.

Benefits

Excellent training opportunities

Pension scheme

Generous annual leave entitlement

Career development opportunities

Qualifications

• Proven experience supervising and leading in a care setting.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Provide support to the Service Manager for service management.
• Manage rotas, care plans, and supervise support workers.
• Coordinate with other professionals for personalized customer care.

Skills

Leadership

Motivational skills

Empathy

Experience in adult social care

Education

NVQ/QCF Level 3 in adult social care

Job description

Overview

All applicants must have a full UK driving licence and the use of a vehicle for work purposes.

Team Leader – Community Planned Care

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person-centred, innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.

We are seeking to recruit a Team Leader into our Community Planned Care Services who is able to encourage a workplace culture based on respect and dignity for those in need of care and support. The service is community based and we provide care and support to customers in their own homes across the city, developing a wide range of skills and maintaining their independence within the city of Sunderland. Customers within our Planned Care service have a diverse range of care needs and require a wide range of support.

The Role

We are looking for experienced individuals who can lead and motivate a team of support workers to build a sense of community, encouraging our customers to have a voice, share their views, have choice, and feel at home. Qualified to at least NVQ/QCF Level 3 in adult social care or equivalent, with demonstrable experience of caring for and supporting adults. You will also have experience of supervising and leading in a care setting.

Key Responsibilities and Accountabilities

• Provide support to an agile Service Manager and ensure the smooth and safe running of the service.
• Manage and create monthly rotas, update and manage care plans, and supervise support workers, including inducting new team members.
• Oversee reporting, such as medication records and health and safety checks.
• Work jointly with other professionals to ensure customers receive support designed to meet their personal needs.
• With the Care Co-ordinator, ensure the provision of high quality, person-centred care and support, covering practical, social and spiritual needs, in line with Sunderland Care and Support values and standards and the Care Quality Commission (CQC) requirements.

We are keen to recruit individuals with integrity who can help us ensure our company values are at the heart of everything we do. Our values are:

• Respect – care and support customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in our diverse communities.
• Innovation – strive to achieve positive outcomes by thinking differently and learning from others.
• Integrity – act fairly, ethically, professionally and openly in all we do.
• Caring – provide safe, caring and personal services that support, protect and enable our customers to live fulfilling lives.
• Partnership – use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all customers and stakeholders.
• Valued – engage and consult with customers and staff to promote inclusivity and kindness, acknowledging excellent outcomes and practice and supporting staff to reach their maximum potential.

Benefits and Hours

• 37 hours per week
• Starting salary of £31,022
• Designated rota pattern
• Excellent training opportunities
• A pension scheme
• Generous annual leave entitlement
• Career development opportunities
• A positive and rewarding job role and culture
• Work shifts on a rota including daytime, evenings, weekends, and Bank Holidays

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder. We will contact candidates to arrange an appropriate time to carry out an interview.

If you are successful following the interview process appointments will be made subject to two satisfactory references and a DBS check.

For more information on Sunderland Care and Support, please visit our website: https://sunderlandcareandsupport.co.uk