Team Leader - PI Motor Insurance

Red Dot Search UK Limited; Egerton; On-site; GBP 35,000 - 43,000; Full time

Job summary

A leading insurance firm is seeking a PI Team Leader to join their Bolton office. This on-site, full-time position offers a salary of £35-42.5k plus benefits. The ideal candidate will have a strong background in personal injury claims, demonstrating excellent leadership and communication skills while driving team performance and improving processes. Competitive salary with ongoing training and a supportive work culture are included.

Benefits

Generous holiday allowance

Pension scheme

Ongoing training opportunities

Supportive work culture

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.

Responsibilities

• Lead a team of PI Claims Handlers and set clear expectations.
• Manage workloads and coach staff to meet objectives.
• Oversee effective handling of PI claims and ensure compliance.

Skills

Leadership skills

Communication skills

Problem-solving

Coaching skills

Prioritization skills

Job description

Overview

PI Team Leader (Motor) – Location: Bolton (on-site, full-time). Hybrid and flex options. Salary: £35-42.5k + benefits.

We’re looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to step into a pivotal role where you'll guide and support a high-performing team.

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Requirements

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

What’s on offer

• Competitive salary with annual reviews.
• Generous holiday allowance and pension scheme.
• Ongoing training and development opportunities.
• Supportive and collaborative working culture.

Apply now