Team Leader Pensions Projects

WTW; Welwyn Garden City; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading company in pensions consultancy is seeking a Team Leader for Pensions Projects. This role involves managing diverse client projects, leading a team of Analysts, and ensuring high-quality service and operational efficiency. Ideal candidates will demonstrate strong leadership skills and a commitment to promoting a positive work environment. Competitive salary and extensive benefits are included, along with a hybrid working approach tailored to team and client needs.

Benefits

Competitive salary

Discretionary bonus

Pension scheme

Private medical insurance

Life insurance

Eye care vouchers

Qualifications

• Motivated and self-driven individual with a can-do attitude.
• Experience in managing teams and projects within pensions or related sectors.

Responsibilities

• Manage a team of Analysts providing high-quality services to clients.
• Plan and control client-based billable projects, ensuring timely delivery and quality.
• Foster a positive working environment and drive best practices.

Skills

Leadership

Team Management

Client Relationship Management

Project Management

Communication

Job description

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Team Leader Pensions Projects, Welwyn Garden City

Client: WTW

Location: Welwyn Garden City

Job Category: Other

EU work permit required: Yes

Job Reference: 8bf729773355

Job Views: 4

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

As a Team Leader - Pensions Projects at WTW, you will work on one-off billable client projects across a large client with multiple schemes including DB / DC / Hybrid entitlements. You will collaborate with another Team Leader responsible for repeatable project deliveries and a technical lead. This role offers the opportunity to utilize your experience and develop your career further.

Managing a team of Analysts, you will provide high-quality service to our clients and their members, managing objectives and developing your team. If you are motivated, self-driven, personable, and have a can-do attitude, you will fit well within our busy environment. We offer excellent career progression opportunities.

We provide a fun, engaging environment working with top industry professionals. Your efforts will be rewarded with a competitive salary and a comprehensive benefits package, including a discretionary bonus, pension scheme, life insurance, private medical insurance, eye care vouchers, and more.

At WTW, we trust you to understand your work and the tools, environment, and support you need to succeed. Most colleagues work in a hybrid style, combining remote, in-person, and in-office work depending on team, role, and client needs. Our approach to flexibility is based on trust, and 'hybrid' is not a one-size-fits-all solution.

The Role

• Plan and control client-based billable projects, reporting progress to clients and WTW Operations Management.
• Monitor projects and ensure reports are produced within deadlines.
• Support the repeatable project delivery team to enable new deliverables.
• Build and maintain technical, procedural, and client knowledge.
• Serve as a reference point for project-related queries.
• Lead more complex or project work as required.
• Collaborate with the Administration Manager and BAU team to improve operational efficiency and reduce costs through automation and process improvements.
• Keep team members informed of procedural and benefit changes.
• Contribute to change control processes, ensuring accuracy and timely delivery, including testing and deployment.
• Identify offshore opportunities, manage transitions, and oversee quality control.
• Identify potential billable project opportunities to maximize revenue.
• Support process efficiency gains that are not client chargeable.
• Maintain and develop relationships with clients and relevant teams.
• Implement actions from Post Project reviews, assessing impacts on other clients.
• Ensure client work is completed on time and meets quality standards.
• Monitor work allocation to ensure service levels are achieved.
• Drive best practices and continuous improvements.
• Coach and develop colleagues, and enhance team performance.
• Maintain professionalism with internal and external contacts to promote our brand.
• Participate in recruitment and selection processes.
• Work with your team to foster a positive working environment.