Team Leader (Part Time – 22.5 hrs)

Cotswolds Designer Outlet; Tewkesbury; A distancia; GBP 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% off perfume

Discounts with AS Watson partners

Wagestream access

Pension and health benefits

Incentives and prizes

Descripción de la vacante

The Perfume Shop in the United Kingdom is seeking a proactive Team Leader to support the Store Manager, lead a diverse team, and ensure excellent customer care in a fast-paced setting.

You will coach and mentor staff, manage rosters and payroll aspects, drive store targets, and oversee opening/closing duties. The role offers incentives, staff discounts, and ongoing training opportunities.

Formación

• Experience in coaching and mentoring staff.
• Ability to lead a team to meet store targets and deliver great service.
• Comfort with flexible work patterns and fast-paced retail environments.
• Proven experience in team leadership or as a sales advisor ready for step up.

Responsabilidades

• Coach and mentor staff to set them up for success.
• Motivate the team to achieve store targets with incentives.
• Support Store Manager with rosters and payroll budgets; prevent stock loss.
• Step in for Store Manager when needed to keep operations running.
• Act as key holder for opening and closing procedures.
• Lead by example with exceptional customer service.

Conocimientos

Coaching

Mentoring

Team leadership

Customer service

Roster management

Payroll budgeting

Stock loss prevention

Flexibility

Descripción del empleo

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

What You Will Do:

• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly!
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

• Have a talent for building relationships, coaching and mentoring
• Have a passion for teamwork, and being successful together
• Have the spark to love upskilling and learning about perfume
• Can be flexible with your work patterns
• Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get:

• We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
• We pay commission at Christmas based on store sales and the number of hours worked
• You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits + more!