Team Leader (Part Time – 16.5 hrs)

Cotswolds Designer Outlet; Tewkesbury; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Commission at Christmas

20% perfume discount

Discounts with AS Watson partners

Pension and health benefits

Staff training & development

Job summary

The Perfume Shop in the UK seeks a dedicated Team Leader to support the Store Manager with daily operations and to lead a diverse team in a fast-paced perfume environment. You will motivate staff, ensure excellent customer service, and help the store meet its targets while fostering a welcoming atmosphere.

You will coach and mentor your team, manage rosters and payroll basics, and step in when the Store Manager is unavailable.

Qualifications

• Have a talent for building relationships, coaching and mentoring.
• Experience leading a team or a sales environment is preferred.
• Willingness to be flexible with work patterns and hours.

Responsibilities

• Coach and mentor staff to set up for success and achieve targets.
• Motivate the team to reach store goals; participate in incentives.
• Support the Store Manager with rosters, payroll budgets and procedures.
• Step in during the Store Manager's absence to keep operations running.
• Act as a key holder to open and close the store on time.
• Provide exceptional customer service and lead by example.

Skills

Team leadership

Coaching

Customer service

Staff development

Flexible work patterns

Job description

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

What You Will Do:

• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly!
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

• Have a talent for building relationships, coaching and mentoring
• Have a passion for teamwork, and being successful together
• Have the spark to love upskilling and learning about perfume
• Can be flexible with your work patterns
• Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get:

• We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
• We pay commission at Christmas based on store sales and the number of hours worked
• You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits + more!