Team Leader - Ole and Steen - Windsor

Ole and Steen; Windsor; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known bakery chain in Windsor is seeking a passionate Team Leader to support the General Manager and lead shifts. Responsibilities include fostering a welcoming atmosphere and ensuring excellent customer service. This role offers £13.00 per hour, flexible shifts, and growth opportunities including an apprenticeship in leadership. Join a vibrant team and help bring Hygge to our guests.

Benefits

£13.00 per hour plus incentives

Flexible shifts

Free food on shift

50% discount at stores

Uniform provided

28 days holiday

Opportunities for skills growth

Qualifications

• Friendly and welcoming demeanor essential.
• Ability to inspire and lead a team.
• Passion for coffee, food, and great service.

Responsibilities

• Support the General Manager and lead shifts.
• Create a welcoming environment for guests.
• Ensure high levels of customer experience.

Skills

Customer service

Leadership

Communication

Hospitality

Job description

Join Team HYGGE and see your Career RISE! Ole & Steen is an award-winning Danish bakery with 30 years of heritage. We produce fresh artisanal breads and pastries across Denmark, the UK, and New York. We are part of our guests' local community, welcoming them into our store and serving handmade breads, pastries, and perfectly poured coffees in a space to relax or gather with friends and colleagues.

About Hygge

'Hygge' (hoo-gah) is a Danish term meaning to create warmth and enjoy the good things in life, with good people. We have a passionate team helping us embody Hygge, and we are on a mission to become the "world's most loved bakery."

Role: Team Leader

As a Team Leader at Ole & Steen, you will support the General Manager and lead a shift in their absence. Your responsibilities include greeting guests warmly, acting as a role model, and fostering an atmosphere where quality meets approachable luxury. You should be friendly, welcoming, and capable of making guests feel at home.

You will lead by example and inspire your team to deliver a high level of customer experience. A passion for great service, people, coffee, food, and hospitality is essential.

Benefits

• £13.00 per hour plus individual & team incentives based on performance
• Flexible shifts
• Free food on shift
• 50% discount at any Ole & Steen store when not on shift
• Uniform provided
• 28 days holiday
• Full or part-time hours
• Opportunities to learn new skills and grow, including potential to complete a L3 Apprenticeship in Leadership and Management

This is more than just a job; it’s a passion. Join us at Ole & Steen and help bring Hygge to London!