Team Leader Nights

www.findapprenticeship.service.gov.uk - Jobboard; Liverpool City Region; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading charity organization in Liverpool is looking for a Night Team Leader to enhance operational leadership. You will support team development, ensure compliance, and manage housing duties. Ideal candidates will have experience in charity work and possess excellent communication skills. This role offers a fulfilling opportunity to make a difference in the lives of others while providing necessary training and professional growth.

Benefits

Opportunities for professional growth

Compassionate work environment

Training and personal development

Qualifications

• Background in charity, community projects, or homelessness sector.
• Understanding of welfare benefits and housing law.
• Ability to empower people while maintaining professional boundaries.

Responsibilities

• Manage a team of Night support practitioners.
• Provide professional support and advice.
• Lead on monitoring Serious Incidents, Safeguarding, and Health & Safety.

Skills

Experience in a charity or community project

Excellent communication

Empathy and respect

Organizational skills

Computer literacy

Education

NVQ/L2 in Health and Social Care or equivalent

Tools

Microsoft Office

Outlook

Job description

Night Team Leader

Location: Hestia House

Salary: £30,170.22

Hours: 38.6 hours per week on a 4 on 4 off rota

Job Type: Permanent

Shortlisting: w/c 18th August

Interview Date: 26th August



Why this role would be great for you

As a Night Team Leader at YMCA Together based in Hestia House, your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. The aim of your role will be to ensure that all housing related duties are correctly managed and that we meet all the compliance needs for health and safety.



What your week may look like

Manage a team of Night support practitioner Workers undertaking regular supervisions, identifying training needs and opportunities and providing feedback
Provide professional support and advice to the team at Hestia House and other Night staff across all YMCA Together services
Coach the team to deliver a person-centred service using psychologically informed techniques
Put into practice the values and the strategic aims of YMCA Together and of the service and coach and develop the team to implement change and to do the same
Deliver effective communication across the Night staff team and across other services within YMCA Together, offering mentoring and support
Maintain excellent communication with YMCA Together Management team
Attend, or in the absence of service manager, hold fortnightly team meeting
Lead on the monitoring and reporting of Serious Incidents, Safeguarding and Health & Safety for the service and report back to OLT (operational leadership team)
Complete internal and external audits as required.
To be able to identify training gaps within the support team and support the manager in addressing any unmet needs.
May include a flexible working pattern to fulfil the needs of service delivery.
Some personal care may be included in this role.


What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together



The skills we are looking for

EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the homelessness sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse / mental ill health and offending behaviours within a 24-hour residential care service
KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
ORGANISATION – Strong time management and the ability to manage to prioritise tasks
COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.


What is a nice to have

NVQ/L2 in Health and Social Care or equivalent
Experience of working within a psychologically informed working environment
Knowledge of housing management and IT databases
Awareness of benefits and how they work including Universal Credit and other welfare systems


Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.



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