Team Leader - Nights

TN United Kingdom; Guiseley; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a compassionate Head of Hospitality to lead their hospitality team at a stunning care home. This role involves organizing and supervising dining services, ensuring high standards of care and cleanliness, and fostering staff development. The ideal candidate will have experience in dining supervision and a passion for providing excellent service. Join a dedicated team focused on enhancing the quality of life for residents while enjoying opportunities for career progression and professional development in a supportive environment.

Benefits

Opportunities for career progression

Bank holiday and overtime enhancements

5.6 weeks annual leave

Paid DBS and uniforms

Paid training and ongoing professional development

Refer a friend scheme

Comprehensive induction program

Competitive pay and wellbeing programs

Cycle to work scheme

Christmas bonuses

Qualifications

• Experience in hospitality management and dining supervision is essential.
• Effective communication skills are necessary for team coordination.

Responsibilities

• Lead and supervise the hospitality team to ensure quality dining experiences.
• Manage cleaning schedules and adhere to HACCP procedures.

Skills

Hospitality Management

Effective Communication

Team Management

HACCP Procedures

Dining Service Supervision

Education

Experience in Dining or Restaurant Supervision

Experience in Care Setting

Job description

Job Title: Head of Hospitality

Location: Grappenhall Manor Care Centre, Warrington, Cheshire

Type: Full-time, Permanent, 40 hours/week, £12.44/hour, shifts 0800-1900, alternate weekends

Introduction

Join our stunning care home, Grappenhall Manor Care Centre, a purpose-built 70-bed facility providing residential, nursing, and dementia care. We prioritize safety, comfort, and high standards of care, investing in the latest technology and staff training. Our team is committed to continuity of care, with all staff paid at or above the national living wage.

Role Overview

We are seeking a kind, caring, and motivated Head of Hospitality to lead our hospitality team. You will organize and supervise Hospitality Assistants and Care Assistants to ensure a smooth, efficient dining experience for residents. Responsibilities include dining room preparation, cleanliness, meal service, team management, and staff development.

Responsibilities

1. Provide high-standard hospitality services.
2. Support and assist visitors.
3. Communicate any specific resident requirements to the Chef.
4. Follow cleaning schedules and HACCP procedures.
5. Ensure adherence to training and complete necessary documentation.
6. Manage, allocate duties, and supervise the hospitality team, ensuring quality service during shifts.
7. Coach and develop staff members.
8. Promote safeguarding and welfare of residents and staff.

Skills and Experience

1. Experience as a Dining or Restaurant Supervisor is essential.
2. Previous care setting experience is desirable.
3. Effective communication skills are essential.
4. Participation in home-organized activities is required.

Benefits

• Opportunities for career progression into senior and management roles.
• Bank holiday and overtime enhancements.
• 5.6 weeks annual leave.
• Paid DBS and uniforms.
• Paid training and ongoing professional development.
• Refer a friend scheme for certain roles.
• Comprehensive induction program.
• Competitive pay and wellbeing programs.
• Cycle to work scheme, recognition awards, and Christmas bonuses.
• Pension scheme and access to pay advances.