Team Leader (Mental Health) – The Recovery House

Birmingham Mind; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

defined contribution pension scheme

Employee Assistance Programme

cycle to work scheme

comprehensive training programme

Job summary

Birmingham Mind is launching the Recovery House, a 24/7 service in Birmingham to support people with mental health needs in short-term crisis accommodation. The role oversees a 13-person team and ensures high-quality, person-centred care.

The Team Leader will liaise with NHS clinicians and partner services to ensure seamless access for residents, while maintaining safeguarding and governance standards in a challenging, fast-paced environment.

Qualifications

• Experience of working and managing a team in mental health.
• Ability to develop strong relationships with diverse stakeholders.
• Knowledge of safeguarding practices.

Responsibilities

• Support Recovery Support Workers in delivering safe, continuous care at the Recovery House.
• Provide direction to the delivery team of 13, including 4 waking night staff and a peer mentor.
• Ensure safe staffing levels and delivery of crisis intervention and prevention.
• Collaborate with the NHS clinical team to coordinate access and readiness of the house for new residents.

Job description

Team Leader (Mental Health) – The Recovery House

Alum Rock, Birmingham (moving to Erdington, Birmingham)

£29,099 per annum

Permanent, Full Time (37.5 hours per week)

Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.

This post is central to the smooth running of the 24/7 Recovery House. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management

About the role

The Team Leader will support the Recovery Support Workers in providing continuous and safe delivery of support at the Recovery House and always ensure high quality and person-centred care.

You will provide direction, management, and support to the delivery team of 13; which include 4 Waking Night Staff, and a Peer Mentor. Ensuring that safe levels of staffing is always provided and we deliver on the aims of crisis intervention and prevention.

This role requires organisation and problem-solving skills as well as the ability to work under pressure, and skilful in developing strong relationships with a range of people be able to hold on to a vision for the future rooted firmly in values and the principles of recovery.

You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.

About you

Our ideal candidate will have experience of working and managing a team, with knowledge and commitment to the Recovery model of mental health support. You will have the ability to delivery services within a values framework, with excellent communication skills and the ability to collaborate with others.

You will have a good working knowledge of safeguarding and be able to deal with issues regarding this. You will be able to make safe and informed decisions, whilst working either independently or in consultation with others.

Staff benefits

• an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments
• an Employee Assistance Programme that includes free counselling
• a cycle to work scheme
• a comprehensive training programme

Birmingham Mind workforce

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with.

We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams.

We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.

We welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People.

Closing date for applications is Friday 13th November 2026

Interviews will take place week commencing Monday 23rd November 2026