Team Leader, Menswear Department (FT/Perm)

STATES OF JERSEY; Saint Helier; On-site; GBP 26,000 - 36,000; Full time

Job summary

Voisins Department Store is seeking a full-time supervisor in Jersey to lead the team and ensure outstanding customer service in a fast-paced retail environment.

You will guide staff, share product knowledge, and drive sales while keeping the department well presented and efficiently stocked. The role requires strong communication and attention to administrative tasks; salary is negotiable.

Qualifications

• Experience leading a retail team.
• Strong customer service and product knowledge.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead the team to optimise the customer experience and maximise business opportunities
• Drive sales on the shop floor by supporting selling opportunities
• Ensure the team maintains excellent and up-to-date product knowledge
• Oversee department presentation
• Maintain clear and timely communication
• Ensure all administrative procedures are completed accurately

Skills

Team leadership

Customer service

Sales skills

Product knowledge

Communication

Stock control

Job description

Residency 5 years residency NOT required Employer Voisins Department Store Closing date 22 November 2026 Reference 72558

Contract Permanent Hours Full Time Salary Negotiable

You will supervise the team to ensure outstanding customer service is delivered in a fast-paced retail environment, supporting customers by offering guidance, product knowledge & recommendations to help them make informed purchasing decisions. You will also ensure the department is well presented, fully stocked & operating efficiently.

You will:

• Lead the team to optimise the customer experience, ensuring exceptional customer service & the effective maximisation of business opportunities
• Drive sales on the shop floor by supporting selling opportunities
• Ensure the team maintains excellent & up to date product knowledge
• Oversee department presentation
• Maintain clear and timely communication
• Ensure all administrative procedures are completed accurately