Team Leader – Inspire Coffee Store Experience

Costa Coffee; Hull and East Yorkshire; Remote; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Up to £13.10 per hour

50% discount on drinks

50% discount on food

Costa Employee Discount Card

Employee Assistance Programme

Refer a Friend Scheme

Company Pension

Fundraising for Costa Foundation

Career progression opportunities

Zusammenfassung

Costa Coffee's franchise in the UK is looking for an aspiring Team Leader to head up a store, drive brilliant customer experiences and inspire your team.

In this role you’ll lead shifts, manage stock, enforce health and safety, train Baristas, and share exciting new recipes to keep customers coming back.

We offer great perks and development opportunities, including discounts on drinks and food, pension, employee assistance, and chances to progress.

Qualifikationen

• Reliability to open and close the store safely and on time.
• Team leadership experience in a buzzing environment.
• Ability to take on shared responsibility whilst on shift.
• Love of turning knowledge into ideas to help the store succeed.
• Willingness to learn, be bold, brave and action‑oriented.
• Flexible approach and a can‑do attitude.

Aufgaben

• Taking the lead on shifts to support colleagues in delivering unbeatable experiences.
• Maximise sales by ensuring the right people are in the right roles.
• Training and accrediting new Baristas.
• Getting familiar with new recipes and ranges and sharing news with the team.
• Driving high standards from espresso quality to monthly excellence scores.
• Becoming a brand ambassador and helping Costa shine.

Kenntnisse

Team leadership

Customer service

Sales optimisation

Barista training

Jobbeschreibung

Costa Coffee's franchise in the UK is looking for an aspiring Team Leader to head up a store, drive brilliant customer experiences and inspire your team.

In this role you’ll lead shifts, manage stock, enforce health and safety, train Baristas, and share exciting new recipes to keep customers coming back.

We offer great perks and development opportunities, including discounts on drinks and food, pension, employee assistance, and chances to progress.