Team Leader - Housing Support Team in Canterbury)

Ad Warrior Ltd; Canterbury; On-site; GBP 27,000 - 33,000; Full time

Job summary

A dedicated housing support organization is seeking a proactive Team Leader for its Housing Support Team in East Kent. The role involves managing staff, ensuring high-quality service delivery, and collaborating with local authorities for client support. Ideal candidates should have strong leadership skills, the ability to motivate a team, and dedication to improving outcomes for individuals with housing needs. The position offers competitive compensation, flexible working, and various employee benefits.

Benefits

Flexible working

Training and development opportunities

Season Ticket Loan Scheme

Cycle to work scheme

25 days Annual Leave plus Bank Holidays

Contributory Pension Scheme

Qualifications

• Experience in managing teams in a support setting.
• Ability to build professional relationships.
• Flexibility to travel across East Kent.

Responsibilities

• Oversee day-to-day operations of the Housing Support service.
• Allocate caseloads and manage complex cases.
• Ensure performance targets are met.
• Deputize for the Service Manager when necessary.

Skills

Proactive leadership

Team development

Performance target management

Data accuracy

Relationship building

Job description

Team Leader - Housing Support Team - East Kent

Location: East Kent

Salary: £27,992 per annum

Vacancy Type: Permanent, Full Time

About The Role

Are you ready to lead a dedicated team making a real impact on people's lives across East Kent?

We're looking for a proactive, supportive and organised Team Leader to line-manage our Housing Support Workers and work closely with the Service Manager to deliver a high-quality, outcome-driven service.

The overarching aim of the project is to increase the number of people entering structured drug and alcohol treatment while helping them maintain stable and secure housing, and you'll play a key part in driving this forward.

What you'll be doing

You’ll ensure the smooth day-to-day running of the East Kent Housing Support service by:

• Allocating caseloads and managing a small number of complex cases
• Supporting, developing and motivating your team
• Meeting performance targets set by Forward and Grant Funding Commissioners
• Ensuring data accuracy and on-time reporting
• Deputising for the Service Manager when needed and acting as the most senior on-site representative

Collaboration is at the heart of the role. You'll work closely with Local Authority Housing Teams, partner agencies and other Forward departments to ensure clients receive the best possible support and continuity of care.

What success looks like

You’ll help deliver key outcomes, including:

• Improved recovery rates for people in structured treatment
• Reduced unplanned discharge from treatment where housing needs are a factor
• Better support for people in temporary accommodation with substance misuse needs
• Fewer accommodation losses linked to substance misuse
• Improved access to sustainable, suitable housing
• Reduced unmet housing need for those in drug and alcohol treatment
• Stronger evidence and understanding of effective housing-related interventions

What we're looking for

Someone who's confident, flexible and committed, able to travel across East Kent when needed, build strong professional relationships, and uphold the high standards expected of this trusted position.

If you’re ready to lead with purpose and support people towards recovery and secure housing, we’d love to hear from you.

We reserve the right to close this advert, so early applications are encouraged.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/475/team-leader--housing-support-team--east-kent.html