Team Leader Health Records

NHS; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job description

Mid and South Essex NHS Foundation Trust

You will ensure Health Records are available for direct and indirect patient care within agreed timescales and deadlines. Alongside this, you will ensure all Health Records are processed in accordance with local policies and procedures including scanning, preparing, tracking, tidying, filing, and manoeuvring of health records.

You will also be required to locate health records and deliver health records across the local hospital site as required.

The Health Records Team Leader will be responsible for the management and coordination of the Health Records Assistants' rota, annual leave, training, and management of absence.

Main duties of the job

1. Liaise with colleagues and Health Records Site Managers, as appropriate, to ensure duties are completed, and issues and concerns are raised.
2. Take part in departmental team meetings to discuss and agree on local policy and share information and ideas as required.
3. Problem-solve and respond to queries regarding specific administrative functions within the Health Records Team, including locating missing information.
4. Collect daily productivity information to assist managers in producing site-based performance monitoring and management reports.
5. Provide basic advice and guidance to patients and relatives on the correct processes to follow regarding health records related issues and provide non-clinical advice to patients/carers around the site.
6. Ensure the accurate recording of teams' working hours on Health Roster and approve time sheets for staff where necessary.
7. Demonstrate good attention to detail to deliver a high degree of accuracy in all aspects of this role to ensure the correct information is accessed, recorded, and delivered.
8. Have a good understanding and knowledge of a range of IT systems such as Medway/Lorenzo to undertake the role (e.g., tracking, pulling clinic details).

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate, and build careers.

From facilities through to consultant specialists, we want to be the best. To achieve this, we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important, but so is outlook - if you are dynamic, forward-thinking, and enthusiastic, we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Job responsibilities

Please ensure you view the entire Job Description for the main duties of the role along with the personal specification requirements. If you are interested in the role and believe you hold the qualities we require, then apply today! We look forward to receiving your application.

Person Specification

• NVQ Level 4 or equivalent NHS experience
• Health Records Experience
• Ability to work with and support a range of staff
• Knowledge of Medway/Lorenzo, Acute Care Portal, and other Trust computer systems
• Understanding of confidentiality and implications of noncompliance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.