Team Leader - GLA

Mountain Warehouse; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading outdoor retailer is seeking a Supervisor for their Glasgow store. The role involves leading and motivating a team to maximize sales while delivering exceptional customer service. Ideal candidates should have some retail management experience or be a senior Sales Assistant ready for the next step. Benefits include generous staff discounts and a pension scheme.

Benefits

Generous staff discount

20 days holiday

Auto-enrolment Pension scheme

Qualifications

• Some retail management experience.
• Experience as senior Sales Assistant with team leadership.
• Ability to engage and develop team members.

Responsibilities

• Lead and motivate the store team.
• Deliver outstanding customer service.
• Understand KPIs and sales contributions.

Skills

Team leadership

Customer service

Sales maximization

Job description

Overview

COMPETITIVE SALARY MONTHLY BONUS 50% EMPLOYEE DISCOUNT LEADING OUTDOOR RETAILER

We are a leading outdoor retailer with stores globally and a growing team. We operate across Europe (Poland, Germany, Austria), Canada, the USA, and New Zealand, with a focus on sustainability and Organic/ recycled products under the One Planet initiative. Animal was acquired by Mountain Warehouse and re-launched; we are excited to open new stores.

About the role

Our Supervisors are an important part of our store management teams. You’ll take an active part in leading and motivating the team to maximise sales potential whilst delivering outstanding customer service. You are hands-on, enthusiastic and passionate, with some experience in engaging and developing team members. You understand KPIs, targets and the importance of what each sale can contribute to your store’s success. We would like to hear from people who are looking to progress their career in retail management. The ideal candidate will have some retail management experience, or you may be a senior Sales Assistant who has led a team, wishing to take the next step in their career.

Responsibilities

• Lead and motivate the store team to maximise sales potential and deliver outstanding customer service.
• Be hands-on, enthusiastic and passionate, with experience in engaging and developing team members.
• Understand KPIs and targets and how each sale contributes to store success.

Qualifications

• Some retail management experience, or you may be a senior Sales Assistant who has led a team and is looking to take the next step in their career.

Benefits

• Generous staff discount across Mountain Warehouse
• 20 days holiday, pro-rata to your contract
• Auto-enrolment Pension scheme

If you embrace hard work and strive to achieve, then come on our journey, and join us - inside the outdoors!