Team Leader FTC March 2026 (Great Yarmouth/Norwich)

Seetec Business Technology Centre; Great Yarmouth; On-site; GBP 36,000; Full time

Job summary

A prominent organization in employability services in Great Yarmouth is looking for a Team Leader to manage Employment Specialists and assist clients with health needs in securing sustainable employment. This role requires strong coaching and mentoring skills, as well as the ability to work under pressure. The position offers a competitive salary and excellent benefits, including annual leave, health insurance, and opportunities for career progression.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme

Health Insurance Allowance

Employer Paid Healthcare Cash Plan

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Access to retail discounts through BenefitHub

Refer a Friend Scheme

Qualifications

• Good working knowledge of disability/health needs issues, policies, and legislation in relation to employment.
• Experience of working in a target-driven environment.
• Experience delivering services to meet contractual and quality standards.

Responsibilities

• Manage a team of Employment Specialists providing supervision and training.
• Assist clients with health support needs in securing sustainable paid employment.
• Monitor performance of Employment Specialists and identify training needs.

Skills

Coaching and mentoring skills

Problem-solving skills

Ability to work under pressure

Education

GCSE or equivalent in English and Maths at Grade C or above

Tools

Microsoft Office 365

Microsoft Teams

Skype for Business

Job description

Overview

We\'re recruiting a Team Leader to join our ranks as part of our Working Well Norfolk Scheme. You\'ll manage a team of Employment Specialists providing supervision, training, caseload management, and role modelling of the Working Well Norfolk approach, as part of the holistic recovery plan for health service users. You\'ll provide a pivotal role in managing a high-quality service that meets Fidelity standards and delivers positive outcomes for service users. You\'ll work with clients (manage a small caseload) who have health support needs, to assist them in securing sustainable paid employment in line with their preferences. You\'ll embed a high-performance culture to ensure an execution of all contractual delivery supported by exceptional quality and compliance, within budget, through effective management and leadership.

Our ideal candidate would be someone who can demonstrate effective coaching and mentoring skills and have experience in a leadership/management role. We\'re looking for a high level of initiative and motivation with the ability to seek out solutions to problems, as well as the ability to work under pressure.

As an organisation we deliver a range of Employability & Health contracts which support people back to work. This job role forms part of our Working Well Norfolk Scheme. Be proud to help our communities build back better, to ensure no one is left behind.

In return for your dedication, knowledge, and commitment, we\'re offering a competitive salary range £35,392 pro rata per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

There\'s also the opportunity to progress your career!

Interested? There\'s an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: You will be responsible for our offices in Great Yarmouth and Norwich

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 10 October 2025
Contract: Fixed Term Contract until 31 March 2026

Key Responsibilities

• Effectively manage a high-quality service that adheres to the principles of IPS best practice.
• Drive and monitor stakeholder engagement to ensure development of a robust referral pipeline.
• Attend multidisciplinary team meetings, delivering presentations as needed to promote provision.
• Monitor and manage performance of the IPS Employment Specialists - guide them individually on best practice and achieving individual and team job outcome targets.
• Identify training needs of staff and arrange appropriate training to support with continuous professional development.

Skills and Experience

Essential

• A good working knowledge of disability/health needs issues, policies, and legislation in relation to employment
• Good understanding of the principles and practice of supported employment
• GCSE or equivalent in English and Maths at Grade C or above or equivalent qualification or experience
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business
• Experience of working in a target driven environment
• Experience of delivering services to meet contractual and quality standards

Desirable

• Knowledge of the IPS approach
• Experience of working with people in advice & guidance\' environments
• Full driving license to enable deployment across a specified geographical area (region), when required

Additional Information

SEETEC is one of the UK\'s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people\'s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

As an organisation we deliver a range of Employability & Health contracts which support people back to work. This job role forms part of our IPS (Individual Placement and Support) contract

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of Ex-Offenders can be found on our website under About us

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.