Team Leader for Oxford Pub

Social Squirrel; Oxford; On-site; GBP 24,000 - 30,000; Full time

Job summary

Social Squirrel is seeking an experienced Front of House Team Leader for City Arms in Oxford. This pivotal role focuses on delivering exceptional guest experiences while leading and motivating the team. Candidates must be 18 or over due to alcohol sales. Enjoy various perks, including a reward card, flexible working hours, and discounts across pubs.

Benefits

Reward Card – 25% off food and drink

Stonegate Xtra Rewards discounts

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

David Lloyd Corporate Discount Rates

Discounted Dental Insurance

Wagestream – Early access to wages

Award winning development programmes

Responsibilities

• Lead, motivate and encourage the Front of House team.
• Ensure smooth operations and maintain consistency.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Customer Service

Communication

Job description

Location - City Arms

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at City Arms.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Located in the centre of Oxford, City Arms is a great place to stop for our guests' to enjoy a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales and traditional beers and ciders. Our guests can enjoy great-tasting food at great prices, including a range of pub classics, delicious burgers, and even brunches! Fantastic sports viewing so our visitors never miss a match!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at City Arms you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Arms directly.