Team Leader - Folkestone

Asda Stores Ltd.; Folkestone; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading UK retailer is seeking a Team Leader for their Folkestone location, responsible for overseeing daily operations, supporting staff, and ensuring excellent customer service. The ideal candidate will have retail experience, strong communication skills, and the flexibility to work varied shifts. This position offers a competitive benefits package including discounts, access to wellness services, and supportive leave policies.

Benefits

Colleague discount: 15% off shopping

Wagestream: flexible pay access

Company pension

Wellbeing support services

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Experience working in a retail or customer-facing environment.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead day-to-day operations in your department.
• Support colleagues and assist with stock management.
• Resolve problems and escalate issues as needed.
• Collaborate with your manager to uphold high standards.

Skills

Experience in retail or customer-facing environment

Good communication skills

Flexibility

Can-do attitude

Job description

Overview

As a Team Leader, you'll play a key role in the day-to-day running of your department. You'll lead by example—supporting your colleagues, keeping things running smoothly, and ensuring customers receive the best possible service. Whether it's helping to manage stock, supporting new starters, or stepping in to solve a problem, you'll be a go-to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

Responsibilities

• Lead day-to-day operations in your department and model best practices for customer service.
• Support colleagues on the shop floor, assist with stock management, and help new starters settle in.
• Resolve problems and escalate issues as needed to maintain efficient service.
• Collaborate with your manager to uphold high standards and keep the team motivated and focused.

What you''ll bring

• Experience working in a retail or customer-facing environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas