Team Leader — Fast-Paced Retail Leader + Training

SSP Group; City of Edinburgh; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and Family discount app

Award-winning training and development

Job summary

SSP Group is hiring a Team Leader for M&S Simply Food at Edinburgh Waverley Station. The role is full-time, 40 hours per week, with a pay rate of £13.75 per hour, plus up to £1.50 extra per hour for hours between midnight and 6 am, bringing it to £15.25 per hour.

Start times may be as early as 4am, with flexible shifts across weekdays, weekends and holidays. Join our Retail Team to help run opening/closing, lead a busy shift, and foster great customer service in airports and train stations

Qualifications

• Leadership experience in fast-paced retail or hospitality environments.
• Proactive problem solving and ability to motivate staff.
• Strong customer service orientation and team communication.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead the team through busy shifts with high energy and positive atmosphere.
• Inspire team to deliver excellent customer service and handle queries.

Skills

Team leadership

Customer service

Retail/Hospitality experience

Job description

SSP Group is hiring a Team Leader for M&S Simply Food at Edinburgh Waverley Station. The role is full-time, 40 hours per week, with a pay rate of £13.75 per hour, plus up to £1.50 extra per hour for hours between midnight and 6 am, bringing it to £15.25 per hour.

Start times may be as early as 4am, with flexible shifts across weekdays, weekends and holidays. Join our Retail Team to help run opening/closing, lead a busy shift, and foster great customer service in airports and train stations