Team Leader - Edinburgh East Market Street

TN United Kingdom; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player seeks a passionate Team Leader to inspire and lead a dynamic team in delivering exceptional coffee experiences. This role involves overseeing daily operations, maximizing sales, and training new staff, all while fostering a welcoming environment for customers. With a strong emphasis on teamwork and customer service, this position offers a unique opportunity to grow within a well-respected coffee brand. Join a vibrant team that values diversity, creativity, and a shared love for coffee, and enjoy a range of fantastic perks and benefits designed to reward your hard work.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Costa Discount App

Cycle to Work Scheme

Share Incentive Plan

Discounted gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership within a busy retail environment.
• Reliability to manage store operations safely and effectively.

Responsibilities

• Lead shifts to ensure exceptional customer experiences.
• Train and accredit new Baristas to maintain high standards.

Skills

Team Leadership

Customer Service

Coffee Knowledge

Sales Maximization

Education

High School Diploma

Job description

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Team Leader - Edinburgh East Market Street, Luton

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Client:

Costa Coffee

Location:

Luton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

12b112dacb6c

Job Views:

6

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Team Leader - Edinburgh East Market Street

Costa Edinburgh New Waverley, 35 East Market Street, Edinburgh, Edinburgh, City of, United Kingdom Req #71844 22 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging people’s talents and placement
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into actionable ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

1. Free handmade drinks during shifts plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Discounted gym memberships & fitness accessories
10. Feel Good discounts platform with cashback and savings at various retailers

Additionally, you'll support fundraising for our Costa Foundation, helping children in coffee-growing communities access education.

A bit about us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We are the No. 1 coffee brand in the UK for 14 consecutive years. Join a passionate, warm team that shares a love for coffee and delivering great experiences to customers and communities.

We promote diversity and inclusion, encouraging sharing of ideas, learning, and growth. Everyone is valued and included. Be yourself at Costa.

For reasonable adjustments or queries, please contact us.

Other details

1. Job Function (REQUIRED FIELD): Retail Operations - Team Leader
2. Pay Type: Hourly
3. Employment Indicator: Permanent
4. Location: Costa Edinburgh New Waverley, 35 East Market Street, Edinburgh, Edinburgh, City of, United Kingdom