Team Leader: Coffee Craft & Staff Coaching

Costa Limited; Malvern; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

50% discount on all food and drink

Job summary

Costa Malvern Retail Park, Unit 18, Malvern, Worcestershire, United Kingdom is hiring a Team Leader to energise and support the barista team across shifts. You’ll mentor new Baristas, drive friendly service and coffee excellence, and help keep store operations running smoothly.

Join Costa Coffee to benefit from flexible shifts, a strong team culture and 50% discount on Costa foods and drinks. You’ll be a reliable role model who communicates well, stays calm under pressure and leads by example in

Qualifications

• Reliable role model with accountability and maturity.
• Strong team player with great communication skills.
• Energetic, positive and confident leading others.
• Adaptable, resourceful and calm under pressure.
• Experience as a team leader or ready to step into the role.

Responsibilities

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Skills

Team leadership

Communication skills

Customer service

Adaptability

Calm under pressure

Job description

Costa Malvern Retail Park, Unit 18, Malvern, Worcestershire, United Kingdom is hiring a Team Leader to energise and support the barista team across shifts. You’ll mentor new Baristas, drive friendly service and coffee excellence, and help keep store operations running smoothly.

Join Costa Coffee to benefit from flexible shifts, a strong team culture and 50% discount on Costa foods and drinks. You’ll be a reliable role model who communicates well, stays calm under pressure and leads by example in