Team Lead: Master Coffee Craft & Team Growth

Costa; Cannock; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

50% discount on all food and drink in

Job summary

Costa Coffee in Cannock is seeking a Team Leader to bring energy and confidence to every shift, train and support baristas, and maintain high standards across service and coffee excellence.

As a reliable team player with strong communication, you’ll energise your team, adapt under pressure, and help deliver great customer experiences. This role offers flexible shifts and opportunities to grow within the Costa family.

Qualifications

• Experience as a team leader or ready to step into the role.
• Strong communication skills and a can-do attitude.
• Passion for delivering excellent customer service.

Responsibilities

• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness and adaptability to keep everything running well.

Skills

Team leadership

Communication

Customer service

Reliability

Job description

Costa Coffee in Cannock is seeking a Team Leader to bring energy and confidence to every shift, train and support baristas, and maintain high standards across service and coffee excellence.

As a reliable team player with strong communication, you’ll energise your team, adapt under pressure, and help deliver great customer experiences. This role offers flexible shifts and opportunities to grow within the Costa family.