Team Leader, Client Money

Gallagher; Glasgow; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global insurance brokerage in Glasgow is seeking a Client Money Team Leader to manage and ensure compliance with client money operations. Your leadership will be essential in fostering collaboration and process improvements to meet regulatory standards. This role requires strong analytical skills and a proven background in financial services. Join the team's mission to drive operational excellence and safeguard client interests.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance, up to 10x salary

Income protection

Health cash plan or Private medical insurance

Discounted gym membership

Qualifications

• Proven experience in financial services, preferably with insurance background.
• Ability to manage strict deadlines while maintaining high-quality outputs.
• Professional demeanor and presentation.

Responsibilities

• Oversee daily preparation of client money calculations.
• Ensure compliance with FCA regulations.
• Drive automation and continuous improvement initiatives.

Skills

Leadership skills

Strong communication skills

Analytical problem-solving

Knowledge of FCA regulations

Proficiency in Microsoft Excel

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Join Our Team as a Client Money Team Leader

Are you ready to take the lead in ensuring compliance, driving process improvements, and fostering collaboration in a dynamic financial services environment? We’re looking for aClient Money Team Leaderto join our team and play a pivotal role in managing client money operations in line with FCA CASS 5 regulations.

As the Client Money Team Leader, you’ll oversee and support the preparation of client money calculations for regulated entities, ensuring accuracy, compliance, and timely delivery. You’ll collaborate with internal teams and external auditors to ensure adherence to FCA rules, remediate breaches, and drive process enhancements.

Your leadership will be key in guiding the team, fostering cross-functional collaboration, and ensuring continuous improvement in processes and controls. Flexibility with working hours may be required to meet business needs.

How you'll make an impact

• Oversee and manage the daily preparation of client money calculations, ensuring compliance with CASS regulations.
• Maintain accurate records of processed calculations to uphold regulatory standards.
• Review and approve transfer forms and checklists for surplus/deficit calculations before processing.
• Monitor post-transfer checks to confirm accurate money transfers on the same business day.
• Stay informed of business changes impacting calculations and align the team accordingly.
• Ensure process and procedure documentation is maintained and updated.
• Support monthly reporting, ensuring timely and accurate delivery.
• Liaise with external auditors, providing necessary support and documentation.
• Champion effective working relationships with internal and external stakeholders.
• Drive automation and continuous improvement initiatives within the Client Money team.
• Ensure full compliance with FCA regulations across all business activities.
• Undertake ad hoc tasks to support the team and manager.

About you

• Proven experience in Financial Services, with insurance experience preferred.
• Strong leadership and excellent communication skills to engage team members and stakeholders effectively.
• Good understanding and working knowledge of Microsoft Excel.
• Ability to manage strict deadlines while maintaining high-quality outputs.
• Professional demeanour and presentation.
• Strong relationship-building skills, both internally and externally.Analytical problem-solving approach. Proactive, initiative-driven, and results-oriented with a ‘can do’ attitude.

This is your opportunity to lead a team in a fast-paced, collaborative environment where your expertise and leadership will make a real impact. You’ll play a key role in ensuring compliance, driving operational excellence, and contributing to the success of our business.

If you’re ready to take on this exciting challenge, apply now and become a part of our journey to excellence!

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.