Team Leader - Carluccio's - Sheffield Meadowhall

Carluccio's; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

An Italian dining establishment in Sheffield is seeking a Team Leader to ensure exceptional service and smooth operations. The ideal candidate will lead by example, motivate the team, and address any service issues. This role offers exciting career development opportunities and flexible working arrangements. Great perks include discounts and access to advanced pay.

Benefits

50% off your total bill for you and 5 friends

Exclusive discounts on retailers through BRG Spark App

20% off at Carluccio's retail gift shop & deli

Access to advanced pay with Wage Stream

Referral bonus scheme

Career development opportunities

Flexible working opportunities

Qualifications

• Natural leader with a passion for hospitality.
• Ability to motivate and develop a team.
• Experience in overseeing daily operations.

Responsibilities

• Lead by example in delivering outstanding guest experiences.
• Inspire and support the team through guidance and training.
• Manage daily restaurant operations including staff management.
• Address service issues with a calm, solution-oriented approach.
• Assist with front-of-house duties as needed.
• Drive sales through effective management and upselling.

Skills

Leadership

Team motivation

Problem-solving

Customer service

Sales enhancement

Job description

The Role: As a Team Leader at Carluccio's, you'll be at the heart of our operations, ensuring that every shift runs smoothly and that our guests receive the best possible experience. Your leadership will be crucial in maintaining our high standards and motivating your team.

Here's what you'll be doing:

• Lead by Example: Set the standard for excellent service and ensure your team is delivering outstanding guest experiences every day.
• Motivate and Develop: Inspire and support your team, providing guidance, training, and development opportunities to help them grow.
• Manage Daily Operations: Oversee the day-to-day running of the restaurant, including opening and closing procedures, staff management, and ensuring a seamless service.
• Problem Solve: Address any issues that arise during service with a calm and solution-oriented approach, ensuring the guest experience is never compromised.
• Support the Front of House: Step in where needed, whether it's assisting with service, handling customer queries, or ensuring the dining area is always welcoming and well-maintained.
• Drive Sales: Help boost sales through effective team management, upselling, and ensuring that every guest leaves happy and eager to return.

This is your chance to take the lead and make a real impact at Carluccio's. If you're a natural leader with a passion for hospitality and a commitment to delivering excellence, we want you to join our team as a Team Leader.

About Us: At Carluccio's, we are more than just a restaurant-we're a community dedicated to sharing the joy of authentic Italian cuisine. Our commitment to exceptional service and high-quality food starts with our people.

We're looking for a dynamic and inspiring Team Leader to join us and guide our team to success. Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do.

We live by our core values: Honest - Acting with integrity in everything we do. Hardworking - Giving our best, every day. Hungry - Always striving for growth and excellence. Heart - Caring deeply about our people, our guests, and our communities.

Carluccio's in Sheffield Meadowhall offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

What's in it for You? We're not just offering a job; we're offering a career full of excitement and growth:

• Feast on 50% Off your total bill for you and 5 friends across all our brands-because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.