Team Leader - Bournemouth

HobbyCraft; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent retail company in Bournemouth is looking for a Team Leader to support management and drive sales while delivering excellent customer service. The ideal candidate will have at least a year of retail experience and a passion for crafts. Responsibilities include overseeing store operations and coaching new team members. The company offers competitive pay and a range of benefits including discounts and a creative work environment.

Benefits

25% Discount Card for Hobbycraft Stores

Generous holiday allowance

Company pension contribution

Cycle to Work Scheme

Access to Employee Support Programme

Continuous training and development

Colleague Social Events

Qualifications

• Minimum of 1 year’s previous retail experience, preferably in managerial or supervisory roles.
• Ability to inspire others with a passion for crafts.
• Enthusiastic, driven, and motivated individual.

Responsibilities

• Support the management team and drive sales.
• Oversee operations including merchandising and warehouse activities.
• Coach and support new colleagues.

Skills

Retail experience

Communication skills

Passion for crafts

Job description

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Salary - Rates of pay from £13.20ph to £13.62ph depending on store location

Hours of Work - 37.5 hours a week

About us

Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.

We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!

About the Role

As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service

• Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
• Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities
• Supporting and coaching our new colleagues
• Co-ordinating the workload of Colleagues

About you

• A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)
• Must be passionate about all things craft and want to inspire others
• Ability to learn and share expertise of products to fit customer’s needs
• High levels of enthusiasm, drive and motivation
• Confident and clear communication skills
• Must be flexible in order to accommodate the business trading needs

Benefits at Hobbycraft

• Rates of pay above minimum wage
• 25% Discount Card for Hobbycraft Stores
• Generous holiday with an increase each holiday year
• A creative working environment
• Company pension contribution
• Cycle to Work Scheme
• Access to our Employee Support Programme for overall well-being
• Continuous training, development and performance management
• Colleague Social Events throughout the year

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date