Team Leader - Blood Donation

NHS Blood and Transplant; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national healthcare organization in Newcastle upon Tyne is seeking a skilled supervisor to support service delivery and manage team dynamics in blood donation activities. The ideal candidate will have a background in business, strong coaching abilities, and experience in people management. This role offers a fulfilling opportunity to contribute to vital public services and personal growth within the NHS framework.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Continuous learning culture

Qualifications

• Demonstrates commitment to own continued professional development.
• Possess a valid driving licence, allowing driving in the UK.

Responsibilities

• Support the Senior Sister to enable effective communication systems.
• Maintain a donor-focused approach on all communications.
• Deliver mandatory training to achieve compliance.
• Adapt rosters daily to meet unforeseen circumstances.

Skills

People skills

Office management

Coaching

Presentation skills

Education

Degree or equivalent in Business

ECDL or equivalent in computer skills

Supervisory or first line management qualification

Tools

Microsoft Office Suite

Job description

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Job Summary

This exciting role will allow you to help support service delivery and achievement of key performance indicators for this team.

You will have a range of office skills and ability and will work alongside the team in office and Blood Donation sessions working with a variety of different IT systems and other systems of work.

People skills and working collaboratively with a range of stakeholders within NHSBT is essential and you will be able to manage different workloads to achieve deadlines and compliance.

Blood Donation is a fast paced changing environment and you will be on board with local as well as national initiatives to ensure the sufficiency of supply in Blood Collections.

Main duties of the job

• Support the Senior Sister (SS) / Senior Charge Nurse (SCN) to enable effective communication systems and relationships on the team, and across different disciplines and professions promoting partnership working to achieve key performance indicators.
• Maintain a donor / people focused approach on all communications, which may be highly complex and sensitive.
• Support the performance of Donor Carers and Donor Care Supervisors through coaching, mentoring and personal development reviews.
• Deliver presentations, e.g., health and safety, quality improvements and specific change issues, to all staff, ensuring understanding of information.
• Ensure the team receives a motivational and effective daily briefDeliver mandatory training to achieve team and individual compliance including Emergency Planning, Health and Safety, Safe Systems at work.
• In conjunction with the session nurse ensure records are maintained to ensure all staff are trained, revalidated and competent in their skills.
• Administrative responsibility for staff rosters which ensure planned sessions are appropriately staffed according to size, complexity, and skill mix requirements under the direction of the SS/ SCN.
• Adapt and manage rosters daily, due to unforeseen circumstances e.g., SicknessRespond to and solve problems on the session, to make changes/adapt to meet donor needs.
• Escalate and report issues that may impact on session activity and performance where support is needed and mitigate any risks.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on 12th October 2025

Interviews are anticipated to be held on w/c 20th October 2025 – subject to confirmation

Person Specification

Qualifications

• Degree or equivalent in Business related subject or equivalent work experience.
• ECDL, / or equivalent in computer skills training or evidence of substantial experience of Microsoft office applications as an equivalent.
• Supervisory or first line management Qualification, or able to demonstrate significant experience as a line manager/supervisor
• Possess a valid driving licence, allowing you to drive in the UK
• Demonstrates commitment to own continued professional development (CPD)

Experience

• Supervisory experience to include recruitment, personal and performance reviews, disciplinary and grievance handling.
• Demonstrate experience and knowledge of a wide range of people management, administration, and office management functions.
• Experience of working to policies and procedures relevant to the role.
• Experience of budget management, stock ordering and stock control
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.