Team Leader - Barista Maestro - 30hrs

Costa Coffee; Clevedon, Brynmawr; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team at a leading global coffee brand as a Team Leader. In this role, you will inspire and manage your team, ensuring smooth operations and high standards of service. With a focus on training and development, you'll help shape the future of your team while enjoying fantastic perks like a generous discount and a matched pension scheme. This is more than just a job; it's an opportunity to make a real impact in your community and within the company. If you're passionate about coffee and leadership, this role is perfect for you.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Matched pension up to 10%

Financial Support Fund

Qualifications

• Ability to lead and manage a team effectively.
• Strong communication skills for training and customer interaction.

Responsibilities

• Creating smooth shifts during busy periods.
• Training and accrediting new Baristas.
• Maintaining high standards of service.

Skills

Leadership

Training

Customer Service

Team Management

Job description

02 May 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93 per hour , rising with training to £13.43-£14.43 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email [e-mail]

• Job Function (REQUIRED FIELD) Retail Operations - Team Leader