Team Leader/Area Coordinator

Age UK North Tyneside; North East; On-site; GBP 24,000 - 27,000; Full time

Job summary

A social enterprise in care is seeking Team Leaders and Area Coordinators to enhance their Care at Home service in North Tyneside. Responsibilities include leading staff teams, ensuring compliance with care standards, and promoting independence for clients. Ideal candidates will have relevant health care qualifications and experience. A supportive environment with growth opportunities awaits. Competitive salary and benefits offered.

Benefits

Paid training & induction

26–27 days holiday

Paid mileage

Generous pension scheme

Loyalty bonus after two years

Qualifications

• At least 2 years’ experience in a social or health care setting.
• Knowledge of quality standards and the Health and Social Care Act 2010.
• Preferably, a Health & Safety qualification.

Responsibilities

• Lead and organise staff to deliver excellent care.
• Assist managers in care service provision.
• Support and mentor Personal Support Assistants (PSAs).
• Ensure compliance with CQC standards and policies.

Skills

Strong communication skills

Organisational skills

Ability to supervise staff

IT literacy

Education

Health and Social Care qualification (Level 3)

Job description

Overview

At EveryDay Care – a social enterprise wholly owned by Age UK North Tyneside – we’re passionate about delivering high-quality, person-centred care that empowers individuals to live life to the fullest. We are now looking to appoint Team Leaders and Area Coordinators to join our Care at Home service. Both roles are central to ensuring we provide a consistent, high-quality service to individuals by leading and organising staff teams to achieve continuity of care, independence, and dignity for every customer.

Roles available: Team Leader & Area Coordinator

Location: Across North Tyneside

Hours: Full-time

Salary: £24,837 – £26,452

As part of our leadership team, you will:

• Lead, organise and motivate staff to deliver excellent, person-centred care.
• Assist managers in ensuring effective and efficient provision of care services.
• Develop and review customer service plans to meet changing needs.
• Support and mentor Personal Support Assistants (PSAs) to deliver safe, high-quality care.
• Maintain compliance with CQC standards, safeguarding requirements, and organisational policies.
• Promote independence, wellbeing and social connections for individuals.
• Be flexible and proactive, including covering on-call duties where required.

At Team Leader level, you will have day-to-day supervisory responsibility for a team of PSAs, ensuring services at locations such as Weetslade Court run smoothly. There is also the possibility of combining this leadership role with direct work as a PSA.

At Area Coordinator level, you will take on wider responsibility across North Tyneside, supporting Team Leaders and Area Managers, managing rotas, and ensuring compliance with statutory and contractual obligations.

Requirements

• A Health and Social Care qualification (minimum Level 3 or equivalent).
• At least 2 years’ experience in a social or health care setting.
• Knowledge of quality standards and the Health and Social Care Act 2010.
• Strong communication and organisational skills.
• Ability to supervise, support, and motivate staff.
• IT literacy and ability to manage multiple priorities.
• Preferably, a Health & Safety qualification and experience with on-call duties.

Benefits

• Paid training & induction, plus funded DBS check
• 26–27 days holiday (plus a wellbeing day & bank holidays)
• Paid mileage at 40p per mile (or use of EveryDay pool cars)
• Double time for Christmas Day and New Year’s Day
• Generous pension scheme
• Loyalty bonus after two years of service
• Annual pay review & career progression opportunities
• Staff referral scheme
• Blue Light Card eligibility
• Health & wellbeing events & annual staff thank-you events

Why Join Us?

At EveryDay Care, you’ll be part of a supportive, values-driven team where your work truly matters. We invest in our people, celebrate your contributions, and create clear pathways for progression — whether you’re starting as a Team Leader or stepping up as an Area Coordinator.

To make an application please visit our Website!