Team Leader – Adult Residential Service

Gofalcymrucare; Cardiff; On-site; GBP 80,000 - 100,000; Full time

Job summary

A care provider is seeking a Team Leader for their Adult Residential Service in Cardiff. The successful candidate will lead a team of Support Workers and oversee the daily operations of the care home. Essential qualifications include QCF/NVQ Level 3 in Health & Social Care and a minimum of 2 years' experience in a residential care setting. Competitive salary with benefits offered.

Benefits

Bupa Private Healthcare

Career development opportunities

Cycle to Work Scheme

Qualifications

• Minimum 2 years’ experience in a residential care setting.
• Experience supporting individuals with learning disabilities and/or mental health needs.
• Previous experience mentoring staff.

Responsibilities

• Provide leadership to the team.
• Manage staff rotas and day-to-day organisation.
• Oversee, support and mentor staff members.

Skills

Leadership

Communication

Mentoring

Flexibility

Education

QCF/NVQ Level 3 in Health & Social Care

Job description

Team Leader - Adult Residential Service

Location: Danescourt, Radyr, Cardiff
Salary: Competitive (plus benefits)
Hours: Full-time, 40 hours per week
Contract Type: Permanent

About Us: Gofal Cymru Care Ltd is a values-driven organisation committed to providing high-quality, person-centred care to individuals with learning disabilities and/or mental health needs. We are proud to offer a supportive and inclusive environment where both staff and residents thrive.

The Role: As a Team Leader for Gofal Cymru Care you will work closely with the Manager leading a team of Support Workers in one of our care homes, overseeing the day to day running of the home, mentoring staff and ensuring the health and well-being of the individuals we support.

Key Responsibilities:

• Provide leadership to the team, acting as a positive role model at all times for both staff and residents.
• Develop your own skills and abilities through training and on the job experience and disseminate your experience and knowledge to the staff team.
• Manage staff rotas, overseeing the ongoing day to day organisation and smooth running of the home.
• Allocate work to staff, agreeing objectives and work plans, assessing performance and giving appropriate feedback to staff and management.
• Oversee, support and mentor staff members, identifying any training needs and ensuring they are following individuals’ care and support plans in line with company policies and procedures.
• Carry out delegated HR related tasks, including supervisions and return to work interviews following sickness absence.
• Deputise as required in the absence of the care home manager.
• Ensure there is adherence to company policies, procedures and guidelines as well as regulatory and statutory obligations.

Care and support duties:

• Provide support, practical help, and personal care to individuals in accordance with their needs and care plans, ensuring the holistic needs of each individual are met using a person centred approach.
• Deal appropriately with any behaviours of concern, record and monitor it and actively look for solutions.
• Observe and promote individuals’ choice, independence, dignity and privacy, and support them to ensure they achieve their goals.
• Liaise and form professional working relationships with individuals’ family members, health care professionals and other external stakeholders to ensure the continued health and well-being of those we support.
• Administer medication as prescribed and in accordance with company policy.
• Participate in the assessment, development, implementation and review of individuals’ care plans, risk assessments, management guidelines and other documentation, ensuring files are updated and accurately maintained.

Selection Criteria:

Essential:

• QCF/NVQ Level 3 in Health & Social Care (or equivalent)
• Minimum 2 years’ experience in a residential care setting
• Experience supporting individuals with learning disabilities and/or mental health needs
• Previous experience mentoring staff or acting as a role model
• Strong communication skills (written, verbal, and IT)
• Willingness to work flexibly across rota (including evenings, weekends, bank holidays, sleep-in and wake-in duties)

Desirable:

• QCF/NVQ Level 5 or willingness to work towards it
• Experience managing rotas or shift planning
• Familiarity with Boots medication systems
• Understanding of safeguarding and internal audit processes
• Knowledge of Positive Behaviour Support or similar models
• Full UK driving licence

What we offer:

• Bupa Private Healthcare
• Career development and CPD opportunities
• Cycle to Work Scheme
• Referral bonus program
• Supportive and inclusive team environment

This position is subject to an enhanced DBS Disclosure which will be completed upon successful application. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.