Team Leader

Costa Coffee; York and North Yorkshire, Knaresborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Team Leader to join their vibrant team at a retail location. This role involves not only leading and managing shifts but also fostering a positive environment where team members can thrive. With a focus on training and innovation, you will play a crucial part in delivering exceptional customer experiences. The company values diversity and inclusion, ensuring that every team member feels valued and supported. If you are passionate about coffee and leadership, this opportunity is perfect for you.

Benefits

50% discount on food and drinks

Access to the Coca-Cola share scheme

Pension scheme matched up to 10%

Financial Support Fund for team members

Qualifications

• Experience in a leadership role within a retail environment.
• Ability to train and mentor new team members.

Responsibilities

• Ensure smooth shifts and manage busy periods effectively.
• Train and certify new Baristas while maintaining high standards.

Skills

Leadership

Customer Service

Team Management

Coffee Knowledge

Job description

Costa Knaresborough NEXT St James RP, Next, St James Retail Park, Knaresborough, North Yorkshire, United Kingdom Req #82521

28 April 2025

Team Leader (Barista Maestro) - Next Knaresborough - 20 hours per week - Permanent - Free Parking

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

Why choose Costa?

Starting pay £12.93 – £13.93 per hour, increasing with training to £13.43-£14.43 depending on store location.

We offer some fantastic benefits, including:

• Access to the Coca-Cola share scheme with matched contributions
• 50% discount on all food and drinks in Costa stores
• A pension scheme matched up to 10%
• The Costa Financial Support Fund for team members facing unexpected financial pressures

We are committed to being a great place to work, supporting diversity, equity, and inclusion, and fostering a positive culture based on our core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

Our roots are important to us. Through the Costa Foundation and community initiatives, you can help us make a difference in coffee-growing communities and your local area.

What you’ll do

As a Team Leader, your role goes beyond managing. You'll:

• Ensure smooth shifts, even during busy times
• Train and certify new Baristas
• Drive success for yourself and your team
• Innovate with new recipes to energize your team
• Maintain high standards, from excellent espressos to coffee quality scores

Who you are

We’re looking for someone who:

• Sets a good example and can be trusted to keep operations running smoothly
• Is ready to take on leadership responsibilities
• Is eager to learn and share ideas

When applying, you'll have a casual chat via Sapia.ai — answering simple questions anytime, anywhere. This AI tool helps us fairly assess your traits and skills, with human review involved in the final decision. For adjustments, contact [e-mail].

• Job Function: Retail Operations - Team Leader
• Location: Costa Knaresborough NEXT St James RP, Next, St James Retail Park, Knaresborough, North Yorkshire, United Kingdom