Team leader

Costa Coffee; West of England; Sur place; GBP 19 000 - 20 000; Temps partiel

Avantages offerts par ce poste

50% discount on all food and drink in

Matched pension up to 10%

Coca-Cola share scheme

Financial Support Fund

Résumé du poste

Costa Coffee is seeking a Team Leader for Emersons Green. This permanent, part-time role is 18 hours per week with weekday and weekend shifts. The position offers a competitive hourly rate and opportunities to support and energise a busy store environment.

You will train and mentor Baristas, maintain Costa's service and coffee standards, and help the team stay calm and focused under pressure. This role fits energetic leaders who value teamwork and guest experience.

Qualifications

• Experience leading a team or readiness to step into a Team Leader role.
• Ability to train and support junior staff such as Baristas.
• Strong communication and customer service skills.

Responsabilités

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Connaissances

Leadership

Communication

Teamwork

Description du poste

Team Leader - Emersons Green - 18 hours per week - Permanent contract

Shift patterns will include weekdays and weekends

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

£13.75–£14.75 per hour (location dependent)

Why Costa

• 50% discount on all food and drink in Costa-owned stores
• Matched pension up to 10%
• Coca-Cola share scheme
• Financial Support Fund
• More perks: https://bit.ly/costaperks

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do

• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Who you are

• A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role