Team Leader

The Rank Group; West Midlands Combined Authority; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Team Leader to create unforgettable experiences for customers. In this dynamic role, you will lead a team, ensuring exceptional service and a fun workplace. Your leadership will empower your team to excel while fostering strong relationships with colleagues. With flexible working hours and opportunities for career growth, this position is perfect for those who thrive in a fast-paced environment and are dedicated to customer satisfaction. Join a team where your contributions will make a significant impact in enhancing customer experiences.

Benefits

Competitive Pay

Leadership Development Opportunities

Employee Rewards Platform

Pension and Life Assurance

Company Sick Pay Scheme

50% Discount on Food and Soft Drinks

Uniform Provided

Qualifications

• Proven leadership skills with a focus on customer satisfaction.
• Ability to motivate and inspire a team in a dynamic environment.

Responsibilities

• Lead and motivate a team to deliver exceptional customer service.
• Manage shifts and foster a welcoming environment for customers.

Skills

Leadership Skills

Customer Service Orientation

Team Engagement

Organizational Skills

Job description

Job Description

What’s in It for You:

• Competitive pay £12.44
• Leadership development opportunities and career growth potential
• Employee Rewards platform offering discounts on shopping, dining, and travel
• Pension and Life Assurance
• Company Sick Pay Scheme
• 50% discount on food and soft drinks for you and up to three friends
• Uniform provided- Brand New Design for 2024

Summary of the Role:

As a Team Leader, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Key Skills and Experience:

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment

Additional Information:

Flexible working hours to include evenings and weekends.