Team Leader

Greene King; Wath upon Dearne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular pub and restaurant brand in Wath upon Dearne is looking for a Team Leader to oversee shifts and ensure exceptional service. You'll mentor your team while providing a welcoming atmosphere for customers. Ideal candidates will have experience in hospitality and strong leadership skills. This role includes career progression opportunities and significant discounts for employees and their loved ones.

Benefits

33% discount for employees

Career progression opportunities

Free employee assistance program

50% discount at Greene King Inns

Referral bonus

Wagestream access to wages

Retail discounts

Qualifications

• Experience in delivering excellent service in a hospitality environment.
• Ability to lead a team effectively during busy shifts.
• Strong problem-solving skills to handle issues in management's absence.

Responsibilities

• Lead the team to ensure smooth shifts and customer satisfaction.
• Deputise for management and resolve issues as required.
• Maintain legal and safety standards in the bar area.

Skills

Customer service

Team leadership

Problem-solving

Attention to detail

Adaptability

Job description

Company Description: Join us at Flaming Grill, where we're famous for flame grilled food and sizzling skillets. We're all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Job Description: As a Team Leader, you'll lead by example, ensuring the team has everything needed for a smooth shift! You'll maintain high standards and ensure our customers are happy.

Qualifications: As a Team Leader, you will…

1. Provide customers with a heartfelt and memorable experience each time they visit.
2. Deputise for the management team and resolve issues in their absence.
3. Help organise and coordinate the team during busy shifts.
4. Ensure the bar is safe, legal, and clean, addressing issues promptly.
5. Maintain attention to detail, ensuring every pint is poured perfectly.
6. Be a role model in delivering excellent service and welcoming customers warmly.
7. Think quickly and adapt to challenges during shifts.
8. Maintain a positive attitude and be a team player.

Additional Information: We reward hard work with a competitive salary, pension contributions, and more:

• Opportunities for career progression across our well-known brands, with training and development at all levels.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 for referring successful candidates.
• Wagestream access to your wages before payday.
• Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile.