Team Leader

Victim Support; Warwick; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

28 days annual leave + bank holidays

Birthday Leave

Pension plan 5% employer contribution

Enhanced sick pay allowances

Employee discounts

Wellbeing support

Cycle to work scheme

Career development

Job summary

Victim Support is seeking a Children and Young People Team Leader to support two CYP Case Workers and three CHIDVAs in Warwickshire, delivering trauma-informed services to children affected by domestic abuse and crime. This full-time, hybrid role sits within a compassionate charity dedicated to those affected by crime.

You will lead day-to-day operations, safeguard practice, and use data to improve outcomes while developing the team and promoting wellbeing across Warwickshire.

Qualifications

• Experience leading teams delivering services to children affected by crime and domestic abuse.
• Ability to use data and quality assurance to improve service delivery.
• Willingness to work in a hybrid setting and travel within Warwickshire.

Responsibilities

• Provide leadership and day-to-day support to CYP Case Workers and CHIDVAs, maintaining high-quality, safe services.
• Support the Operations Manager with service development and effective running.
• Advise on safeguarding, risk, and case complexity to tailor support.
• Use data and learning from practice to identify trends and drive improvement.

Skills

Leadership

Safeguarding

Data analysis

Team development

Job description

We are seeking a dedicated, experienced and compassionate Children and Young People Team Leader to work across Warwickshire, providing effective leadership, guidance and support to a team delivering services to children affected by domestic abuse and other crimes. The service is commissioned by the Warwickshire Police and Crime Commissioner and is a full-time role, working 37.5 hours per week, offering an exciting opportunity to play a key role in the delivery of an essential local service. Are you passionate about supporting children and young people affected by crime and domestic abuse, developing services and teams, and driving continuous improvement within this vital Warwickshire based service. If so, we'd love to hear from you…

What we offer

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay allowances, maternity & paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment & leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub & salary deducted finance.
• Wellbeing Support: Employee assistance programme & wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme & season ticket loans.
• Career Development: Ongoing training & support with opportunities for career development & progression.

About the role

As Team Leader you will work closely with the Operations Manager to support the safe, trauma-informed and effective delivery of the service, driving high standards, effective outcomes, and supporting team members' wellbeing and development. You will provide day-to-day leadership, support and guidance to a team of two CYP Case Workers and three CHIDVAs (Children's Independent Domestic Violence Advocate), helping to create a positive, high-performing and learning-focused culture.

Key Responsibilites

• provide leadership and day-to-day support to a team of CYP Case Workers and CHIDVAs, helping to ensure the delivery of high-quality, safe and effective services whilst promoting a positive, confident and resilient team culture.
• support the Operations Manager with the effective running and development of the service
• provide advice and guidance to team members and other colleagues around safeguarding, risk and case complexity, ensuring the service prioritises safety and identifies individual needs for tailored support
• will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement

This role offers an excellent opportunity for an experienced IDVA, or someone with operational experience working with children and young people, or in the field of Domestic Abuse, looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to children and young people affected by crime and domestic abuse.

This hybrid role requires some working from home, some office-based work (within Warwickshire Justice Centre, Leamington Spa), and regular in-person and online partnership meeting and forum attendance to represent the service and amplify the voices of children and young people affected by crime and Domestic Abuse. The CYP Team Leader will ensure the right support is provided according to individual needs through assessment, safety planning and support.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.