Team Leader

POUNDLAND LIMITED; Walkden; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

10% employee discount

Birthday day off

28 days holiday + bank holidays

Wellbeing resources with Retail Trust

Staff shopping discounts

Earned wage access (up to 50% of wages

Training and development opportunities

Life assurance

Pension

Job summary

Poundland Limited is seeking a Team Leader to support the Store and Assistant Manager in delivering an exceptional shopping experience. You’ll lead the team on the shop floor and in the warehouse, ensuring high standards of service and operations.

We value energy, organization, and a passion for people and customer service, with training and development opportunities to grow within the business. Prior retail experience is essential and leadership exposure is a bonus.

Qualifications

• Retail team leadership experience is essential.
• Strong customer service mindset and communication skills.
• Ability to motivate a team in a fast-paced store environment.

Responsibilities

• Lead daily store operations and rozec deliveries on the shop floor and in the warehouse.
• Support the Store and Assistant Manager to drive performance and service standards.
• Coach and develop team members to deliver great customer experiences.
• Ensure merchandising and stock is well-organised and compliant with brand standards.

Skills

Team leadership

Retail experience

Customer service

Energy and motivation

Organizational skills

Job description

About The Role

Join us here at Poundland as a Team Leader and you’ll play a key role in supporting the Store and Assistant Manager to lead the team and deliver a fantastic shopping experience for our customers every day.

You’ll help create a friendly, welcoming store where customers receive great service and colleagues feel supported on the shop floor to do their best work. From managing deliveries and merchandising, to supporting daily operations you’ll keep standards high on the shop floor and in the warehouse, you’ll be right at the heart of the action.

Working in a fast-paced retail environment, you’ll motivate the team, support store performance, and help ensure everything runs efficiently day to day.

A positive, proactive approach and strong teamwork skills are essential. You’ll be confident leading by example, supporting your colleagues to develop, and keeping the team focused on delivering great results. Retail experience is needed and some leadership experience would be a bonus but not essential, but most importantly we’re looking for someone with energy, organisation, and a passion for people and customer service. We’ll help you build on your skills with training and development opportunities to support your career with us.

We offer rewards that go beyond the payslip, including:

• 10% employee discount card with increased discount events over the year.
• Celebrate your birthday, you’ll get an extra day off for your birthday.
• 28 days holiday a year inc banks, rising by one day a year up to 33 days.
• We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
• My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
• For those unexpected moments, our partnership with a financial wellbeing platform enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
• Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, Team Leader can be just the first step.
• Plus, life assurance, loyalty service awards and people’s pension.

Bring your leadership, energy, and positive approach — and we’ll help you build your retail career with Poundland, with opportunities to progress into Assistant Store Manager roles and beyond.

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.